Senior Community Volunteer Engagement Specialist

Job Summary

The Community Volunteer EngagementSeniorSpecialist mobilizes regional teams of volunteers to deliver impactful mission across Red Cross lines of service. This role will grow local community volunteer capacity and design new volunteer opportunities to meet mission, community, and evolving volunteer needs. This person will work as a player/coach directly engaging volunteers in their assigned jurisdictions and supporting volunteers and volunteer specialists across the region to meet mission needs in their areas.

Job Responsibilities

Manage the Community Volunteer Workforce

Grow the community volunteer capacity, engage external partners and the community to meet local needs for community based programming including preparedness programs, restoring family links, veteran services and other regionally approved services

• Liaise with community programming leads (EDs and CVLs) to understand and meet workforce needs
• Community Services Volunteer management
• Create visibility and engagement of internal volunteers, youth groups, and partners in chapter opportunities

Opportunity Design

Designing and share new and non-traditional volunteer opportunity types to mobilize the community

• • Manage the VS workforce systems and processes to ensure recurrent and one-time community services are staffed fully
  • Serve as a subject matter expert in the design of volunteer opportunities to best meet the needs of the community, organization and volunteer

Continuous Improvement

Support the organizational learning and adoption of new and non-traditional volunteer opportunities with line of business

• Data and reporting on Community Services volunteer impact
• Program and process improvement

Volunteer and Employee Matrixed Management

• Directly lead teams of volunteers locally and regionally
• Support peers across the region who may lead local community volunteer teams

Qualifications

• Education: Bachelor’s degree or equivalent combination of related education and experience required.
  Experience: 5-7 years related experience required. Volunteer Management experience preferred.
  Management Experience: 1 year supervisory experience preferred.

  Skills & Abilities:
  • Excellent oral and written communication skills.
  • Strong training and presentation skills.
  • Interpersonal skills and the ability to relate effectively to people of diverse backgrounds and education levels.
  • Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
  • Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required.
  • Recruiting experience OR the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner is required.
  • Other Skills: Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook.

  Travel:
  May involve travel. A current valid driver’s license and good driving record is required.

  Must have the ability to travel and respond to disasters and can be deployed.

Additional Information

Benefits

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO:  Starting at 15 days a year; based on type of job and tenure
• Holidays:  11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

How to Apply

No resumes will be accepted by mail, fax or email.  All applications must be submitted online:

https://americanredcross.wd1.myworkdayjobs.com/en-US/American_Red_Cross_Careers/job/Nashville-TN/Senior-Community-Volunteer-Engagement-Specialist_RC88652?locations=a07a12b35fde101d74165636ab74c432

Details

• Date Posted: May 20, 2026
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Social / Human Services
• Start Date: 07/01/2026
• Working Hours: typical office hours flexed for disaster or evening meetings