Member Assist Cart Attendant

Sam's Club #6307 3950 Morse Rd, Columbus, OH 43219-3016 Position Summary We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot, which includes helping members with their purchases and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. Responsibilities You will sweep us off our feet if: You thrive in fast-paced environments You're a multi-tasker at heart You keep member satisfaction as your top priority You can stand for long periods of time while assisting members quickly and accurately You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence You will make an impact by: Maintaining a positive attitude by smiling, greeting and thanking members Providing exceptional customer service to members across the club as needed, answering any questions they may have Maintaining a clean, neat, and member-ready area Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged in accordance with company policies; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services. Maintains safety of facility according to company policies by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management. Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning designated areas; resolving member issues; promoting the company's products; organizing and maintaining availability of carts; assisting members with transporting items; utilizing cart retrieval equipment; and maintaining parking lot cleanliness. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Benefits We offer competitive pay as well as performance-based bonus awards and other benefits. Health benefits: medical, vision and dental coverage Financial benefits: 401(k), stock purchase and company-paid life insurance Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U: company-paid education benefit program for full-time and part-time associates Drug-free Workplace Policy Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees. #J-18808-Ljbffr Walmart