Store Manager

Job Description

Job Description

Lead the Charge as a Store Manager at Lions Den Coffee Shop - Plantsville!

Are you ready to take the reins and make an impact? Lions Den Coffee Shop - Plantsville, nestled in the heart of Plantsville, CT, is looking for a driven and dynamic Store Manager to lead our team. If you’re passionate about coffee, community, and creating exceptional guest experiences, this is your chance to shine!

As our Store Manager, you’ll be at the helm of our bustling coffee shop, ensuring smooth operations and driving success across six key areas:

• Achieve monthly and annual sales goals.
• Boost average ticket size with suggestive selling and increase guest traffic.
• Execute company promotions, seasonal campaigns, and local marketing initiatives.
• Build community partnerships and generate catering or bulk order opportunities.
• Monitor sales trends and implement corrective actions to meet targets.

• Manage labor costs and control food and beverage expenses.
• Minimize waste, maintain inventory accuracy, and prevent out-of-stock situations.
• Review profit-impacting metrics and make sound business decisions to protect profitability.

• Deliver fast, accurate, and friendly service that keeps guests coming back.
• Monitor and resolve guest feedback and concerns promptly.
• Promote a welcoming atmosphere and drive positive online reviews.

• Recruit, hire, and train quality team members.
• Conduct coaching sessions, performance reviews, and build team morale.
• Cross-train employees and develop future leaders to ensure a high-performing team.

• Maintain a clean, safe, and organized store environment.
• Ensure food safety compliance, cash handling accuracy, and proper equipment maintenance.
• Follow opening/closing procedures and complete operational checklists.

• Operate with an ownership mindset by proactively managing business performance.
• Communicate critical information, identify risks, and solve problems before they escalate.
• Keep ownership informed and ensure the store operates independently and efficiently.

• At least 1 year of experience in a leadership or management role, preferably in the food service or retail industry.
• Strong organizational and problem-solving skills with a proactive approach.
• Excellent communication and interpersonal abilities to lead and inspire a team.
• A passion for delivering exceptional guest experiences and building community connections.
• A results-driven mindset with the ability to analyze data and implement effective strategies.

At Lions Den Coffee Shop - Plantsville, we believe in rewarding our team for their hard work and dedication. As a Store Manager, you’ll enjoy: - Metric-Based Performance Bonuses to recognize your achievements. - Paid Time Off to recharge and relax.

We’re more than just a coffee shop – we’re a community hub where guests feel at home, and our team feels like family. At Lions Den Coffee, we value: - Excellence : We strive to deliver the best in everything we do. - Community : We’re deeply rooted in our local area and love building connections. - Teamwork : We believe in supporting one another and growing together. - Ownership : We empower our team to take initiative and make a difference.

If you’re excited about the opportunity to lead a thriving coffee shop and make a lasting impact, we’d love to hear from you! Apply today and take the next step in your career with Lions Den Coffee Shop - Plantsville. Let’s brew success together!

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