Store Manager

Job Description

Job Description

Lead the Charge as a Store Manager at Lions Den Coffee Shop - Plantsville!

Are you ready to take the reins and make an impact? Lions Den Coffee Shop - Plantsville, nestled in the heart of Plantsville, CT, is looking for a driven and dynamic Store Manager to lead our team. If you’re passionate about coffee, community, and creating exceptional guest experiences, this is your chance to shine!

What You’ll Do: Key Responsibilities

As our Store Manager, you’ll be at the helm of our bustling coffee shop, ensuring smooth operations and driving success across six key areas:

1. Sales Growth & Business Development

• Achieve monthly and annual sales goals.
• Boost average ticket size with suggestive selling and increase guest traffic.
• Execute company promotions, seasonal campaigns, and local marketing initiatives.
• Build community partnerships and generate catering or bulk order opportunities.
• Monitor sales trends and implement corrective actions to meet targets.

2. Profitability & Cost Control

• Manage labor costs and control food and beverage expenses.
• Minimize waste, maintain inventory accuracy, and prevent out-of-stock situations.
• Review profit-impacting metrics and make sound business decisions to protect profitability.

3. Guest Experience & Brand Reputation

• Deliver fast, accurate, and friendly service that keeps guests coming back.
• Monitor and resolve guest feedback and concerns promptly.
• Promote a welcoming atmosphere and drive positive online reviews.

4. Team Leadership & Development

• Recruit, hire, and train quality team members.
• Conduct coaching sessions, performance reviews, and build team morale.
• Cross-train employees and develop future leaders to ensure a high-performing team.

5. Operational Excellence & Store Standards

• Maintain a clean, safe, and organized store environment.
• Ensure food safety compliance, cash handling accuracy, and proper equipment maintenance.
• Follow opening/closing procedures and complete operational checklists.

6. Communication & Business Ownership

• Operate with an ownership mindset by proactively managing business performance.
• Communicate critical information, identify risks, and solve problems before they escalate.
• Keep ownership informed and ensure the store operates independently and efficiently.

What We’re Looking For: Skills & Qualifications

• At least 1 year of experience in a leadership or management role, preferably in the food service or retail industry.
• Strong organizational and problem-solving skills with a proactive approach.
• Excellent communication and interpersonal abilities to lead and inspire a team.
• A passion for delivering exceptional guest experiences and building community connections.
• A results-driven mindset with the ability to analyze data and implement effective strategies.

Perks & Benefits

At Lions Den Coffee Shop - Plantsville, we believe in rewarding our team for their hard work and dedication. As a Store Manager, you’ll enjoy: - Metric-Based Performance Bonuses to recognize your achievements. - Paid Time Off to recharge and relax.

Why Join Lions Den Coffee Shop - Plantsville?

We’re more than just a coffee shop – we’re a community hub where guests feel at home, and our team feels like family. At Lions Den Coffee, we value: - Excellence : We strive to deliver the best in everything we do. - Community : We’re deeply rooted in our local area and love building connections. - Teamwork : We believe in supporting one another and growing together. - Ownership : We empower our team to take initiative and make a difference.

Ready to Lead the Pride?

If you’re excited about the opportunity to lead a thriving coffee shop and make a lasting impact, we’d love to hear from you! Apply today and take the next step in your career with Lions Den Coffee Shop - Plantsville. Let’s brew success together!

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