Senior Solutions Architect - HR Technology

Locations : Austin, Texas, United States of America Austin Texas United States of America Role ID 214031 Worker Type Regular Employee Studio/Department CT - IT Work Model Hybrid Description & Requirements Electronic Arts creates next‑level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Senior Solutions Architect - HR Technology Location: Austin Reports to: Sr Director, PE Technology EA Information Technology (EAIT) powers the technology that connects our global workforce and supports every part of our business, from game development to marketing, publishing, security, and player experience. We create secure, scalable solutions that help teams collaborate and innovate in order to create better experiences for players worldwide. Job Summary Join us at Electronic Arts (EA), where our mission is to inspire the world to play. As a Senior Solutions Architect - HR Technology, you will serve as a hands‑on HR Technical Solution Architect for EA's global people technology ecosystem. You will lead the architecture, design, integration strategy, and responsible adoption of modern HR technology solutions across Workday, Talent Acquisition, data platforms, and AI‑enabled HR experiences. You will bring deep expertise in Workday integrations and the broader Workday ecosystem, with strong understanding of Talent Acquisition platforms such as Avature, enterprise data platforms such as Snowflake, and downstream HR, payroll, benefits, identity, finance, analytics, and vendor systems. You will also help identify, evaluate, and deliver Generative AI solutions, including SaaS‑based AI capabilities and custom‑built LLM or agentic solutions, that improve HR operations, recruiting, employee experience, integration delivery, and people data insights. Role Focus Own HR technology solution architecture across Workday, Avature, Snowflake, GenAI capabilities, and the wider HR systems ecosystem. Create integration and data patterns that are secure, reusable, scalable, observable, and aligned to enterprise architecture and responsible AI standards. Translate business problems from People Experience, Talent Acquisition, IT, Security, Finance, Legal, Privacy, and vendors into durable technical solutions. Responsibilities Serve as the HR Technical Solution Architect for EA's global people systems, with Workday as the core HR platform and primary system of record for people data. Architect, design, build, and maintain Workday integrations using Workday Studio, EIB, Core Connectors, Cloud Connect, Report‑as‑a‑Service, Calculated Fields, Workday APIs, REST/SOAP web services, XML, XSLT, JSON, and secure file‑based patterns. Define scalable integration architecture across Workday and adjacent HR platforms, including Avature for Talent Acquisition, payroll, benefits, learning, identity, finance, data warehouse, analytics, and vendor systems. Lead discovery, evaluation, architecture, and delivery of Generative AI solutions for HR, including both SaaS‑based AI capabilities and custom‑built LLM, chatbot, workflow automation, and agentic solutions. Partner with HR, Talent Acquisition, Legal, Privacy, Security, Data, and Enterprise Architecture teams to identify high‑value GenAI use cases, define success metrics, assess risks, and establish responsible AI controls. Architect secure GenAI data patterns that can leverage Workday, Avature, Snowflake, knowledge bases, case data, and policy content while protecting sensitive employee and candidate information. Partner & guide GenAI solution design across areas such as core HR processes, employee self‑service, HR case management, HR knowledge search, integration monitoring, documentation generation, data quality insights, and analytics assistance. Establish architecture standards for APIs, event‑driven integrations, batch processing, error handling, monitoring, reconciliation, observability, security, privacy, model/vendor governance, and operational support. Evaluate and integrate HR technology solutions across the Workday ecosystem, including Workday HCM, Recruiting, Extend, Prism, Orchestrate, Workday Agents, security, business processes, and release impacts where applicable. Design and support HR data pipelines, data models, and reporting integrations using Snowflake or comparable cloud data platforms, including ETL/ELT, SQL, data quality, lineage, governance, and AI‑ready data foundations. Prototype and productionize practical automation using tools such as Workday Agents, Gemini, Claude, or similar platforms, ensuring solutions are secure, maintainable, auditable, and aligned with EA policies. Mentor a team of integration developers and engineers, promoting technical excellence, architecture discipline, responsible AI adoption, inclusive leadership, and alignment with EA's mission and values. Required Qualifications 9+ years of hands‑on experience in HR technology, Workday integrations, enterprise application architecture, or people systems architecture within a global environment. Deep expertise in the Workday ecosystem, including Workday Studio, EIB, Core Connectors, Cloud Connect, Calculated Fields, Report Writer, business processes, security, and Workday APIs. Proof of experience architecting integrations across complex HR technology landscapes, including ATS, Talent Acquisition, payroll, benefits, identity, finance, analytics, and data warehouse platforms. Knowledge of databases and data platform experience, preferably Snowflake, including SQL, data modeling, ETL/ELT pipelines, data reconciliation, data quality, governed data products, and analytics enablement. Experience designing scalable and resilient integration patterns, including API‑first, event‑driven, batch, middleware, vendor‑managed, and AI‑enabled workflow integration models. Experience evaluating or implementing Generative AI capabilities in an enterprise setting, including SaaS‑based AI features, custom‑built AI solutions, or AI‑enabled automation for business processes. Design and support HR data pipelines, data models, and reporting integrations using Snowflake or comparable cloud data platforms, including ETL/ELT, SQL, data quality, lineage, governance, and AI‑ready data foundations. Ability to design GenAI solutions that responsibly use HR data while addressing privacy, PII protection, access control, bias risk, auditability, explainability, data retention, and security requirements. Advanced proficiency in XML, XSLT, JSON, REST/SOAP web services, secure file transfer, API design, and at least one modern programming language such as Python or Java. Strong understanding of HR data domains, employee lifecycle processes, Talent Acquisition workflows, privacy, security, compliance, and data governance requirements. Demonstrated ability to lead technical teams, influence cross‑functional partners, manage vendor relationships, and communicate architecture decisions to technical and non‑technical audiences. Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. Preferred Qualifications Current Workday certifications, especially Workday Integration, Workday Studio, Workday HCM, or related Workday Pro credentials. Experience with Workday Extend, Workday Orchestrate, Workday Recruiting, Workday Agents, or Workday release management. Experience with integration platforms, iPaaS/middleware technologies. Experience with GenAI platforms or enterprise AI tooling such as Microsoft Copilot, Azure OpenAI, AWS Bedrock, Google Vertex AI, ChatGPT Enterprise, Gemini, Claude, LangChain, LlamaIndex, vector databases, or similar technologies. Hands‑on experience with cloud data ecosystems like Snowflake, including AWS, Azure, GCP, dbt, Airflow, Fivetran, or similar technologies. Experience leading HR transformation programs, Workday implementation phases, merger/integration activity, or global HR system modernization. Familiarity with AI governance, responsible AI review processes, model risk management, data classification, and privacy‑by‑design practices for employee and candidate data. Key Skills and Technologies Workday Integration Architecture | Workday Studio | EIB | Core Connectors | Cloud Connect | Workday APIs | Calculated Fields | Report Writer | RaaS | Workday Security | Workday Business Processes | Workday Agents | Workday Extend | Avature | Talent Acquisition Technology | ATS/CRM Integrations | Snowflake | SQL | ETL/ELT | HR Data Architecture | Data Governance | Generative AI | SaaS AI Capabilities | Custom LLM Solutions | Agentic Workflows | Prompt Design | Retrieval‑Augmented Generation | AI Governance | API‑first Architecture | Event‑driven Integrations | XML | XSLT | JSON | REST/SOAP | SFTP | OAuth | Python | Java | HR Analytics | Data Privacy | Vendor Integration Management Success in This Role Looks Like Workday integrations are reliable, secure, observable, and easy to support. HR technology data moves cleanly between Avature, Workday, Snowflake, Success factors, GenAI services, and downstream systems. GenAI use cases are practical, responsible, measurable, and grounded in secure, high‑quality HR data. HR, IT, Security, Data, Legal, Privacy, and vendor teams understand and trust the architecture direction. The team ships practical solutions while steadily improving standards, reuse, documentation, automation, and operational maturity. Why This Role Matters This role is the connective tissue of EA's people technology ecosystem. Every hire, job change, employee record, AI‑assisted workflow, and downstream HR process depends on the architecture behind the scenes. You will help ensure that architecture is scalable, secure, well‑governed, AI‑ready, and prepared for what comes next. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr