Leasing Consultant

Gates Hudson, a full-service property management company, is seeking a Leasing Consultant to join one of our residential communities. This role is ideal for someone who is customer-focused, detail-oriented, and energized by sales and relationship-building. If you enjoy helping people find their next home while contributing to a high-performing onsite team. What You’ll Do Leasing & Sales Greet and tour prospective residents, qualify needs, and professionally present the community and available apartments Highlight apartment features, amenities, and benefits to support leasing goals Proactively manage leads, document tours, and complete leasing paperwork accurately and timely Review notices to vacate and make every reasonable effort to retain residents Customer Service & Resident Relations Answer incoming phone calls and in-person inquiries from prospects and residents Address resident questions, concerns, and service requests in a timely and professional manner Follow up with residents on completed maintenance requests to ensure satisfaction Maintain a positive, service-oriented attitude and promote goodwill among residents, coworkers, vendors, and contractors Property Presentation & Operations Ensure the leasing office, tour routes, common areas, amenities, and model units are clean, organized, and tour-ready Walk vacant and rent-ready units to confirm availability and presentation standards Conduct move-in and move-out inspections with residents Consistently implement and uphold community policies and procedures Marketing & Community Engagement Stay informed on local market conditions and trends Share ideas with the Property Manager to improve marketing efforts and resident satisfaction Assist with planning and hosting resident events as directed Schedule Expectations Weekend availability is required, as most prospect tours occur on weekends What We’re Looking For Required High school diploma or equivalent Excellent verbal and written communication skills Ability to build rapport quickly with prospects and residents Strong customer service mindset with attention to detail Preferred Two or more years of leasing experience Previous customer service, sales, or hospitality experience Self-motivated, goal-oriented, and able to work effectively in a team environment #J-18808-Ljbffr