Family Specialist - Mon - Fri 9AM - 5PM

Salary Range $60,000.00 - $70,000.00 Salary/year

Position Type Full-Time

Job Shift Day

Education Level Graduate Degree

Travel Percentage Up to 25%

Category Nonprofit - Social Services

Job Description

Make an Impact.

At WellLife Network, your clinical expertise helps individuals achieve wellness, recovery, and independence. Join a compassionate team of professionals dedicated to providing person-centered care across behavioral health, developmental disabilities, and community-based programs. Here, your skills make a real difference — one life, one family, and one community at a time.

Position Summary

The Family Specialist serves as a key member of the ACT Team, providing leadership in integrating family-focused goals into treatment planning and service delivery. This role engages families and support systems to promote recovery through psychoeducation, coordination of care, and evidence-based interventions. The Family Specialist delivers services both in-office and in the community, supporting individuals in achieving social and familial stability.

Essential Responsibilities

• Assess family dynamics and social supports to develop appropriate interventions that promote overall wellness.

• Lead discussions and interventions related to family engagement, incorporating findings into individualized treatment plans.

• Engage families, with proper consent, to provide education on mental health conditions, treatment, and available community resources.

• Develop and coordinate person-centered treatment plans in collaboration with the multidisciplinary ACT Team.

• Coordinate case management services to ensure comprehensive and integrated care delivery.

• Collaborate with team specialists (e.g., substance use, employment, nursing) to support holistic service provision.

• Serve as a liaison between the ACT Team and external providers, agencies, and community resources.

• Conduct field-based visits, with the majority of services delivered in the community.

• Provide crisis intervention and mental health support as needed, including participation in on-call rotation.

• Document all client interactions, progress notes, and required data in the EHR system within established timeframes.

• Maintain compliance with agency policies and regulatory requirements, including OMH and AOT standards.

• Participate in team meetings, case conferences, and clinical consultations to support quality care.

• Assist individuals in developing independent living skills, including budgeting, self-care, nutrition, transportation, and community integration.

• Support individuals in accessing and maintaining community resources, including accompanying them to appointments as needed.

• Enter and maintain accurate service data in designated systems (e.g., CAIRS, Vellohealth).

• Communicate relevant clinical and operational updates to leadership and team members in a timely manner.

• Participate in required trainings, including OMH-approved ACT trainings and ongoing professional development.

• Maintain confidentiality and adhere to ethical and professional standards at all times.

• Perform additional duties as assigned to support program operations.

Additional Requirements

• Ability to work a flexible schedule, including evenings, weekends, and on-call coverage.

• Ability to travel and conduct community-based work; valid driver’s license preferred.

• Ability to operate an agency vehicle, if required.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.

• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).

• Work-Life Balance: Paid time off, holidays, and personal days.

• Wellness Program: Free and low-cost gym and wellness access and support.

• Training & Growth: Ongoing professional development and career advancement opportunities.

• Meaningful Work: Direct impact on the lives of youth and their families.

• Supportive Environment: A collaborative team that values your contributions

Qualifications

• One year of training and/or experience in family assessment and intervention, psycho-education and/or other family support services, including cognitive-behavioral strategies.

• Must hold a master’s degree in social work or related human service field.

• Experience working with behavioral health population preferred.

• Computer proficiency, including the ability to use email, navigate and enter all documentation into electronic medical record.

• Valid New York State driver’s license and vehicle required – candidates are subject to regulatory background checks and must be willing to utilize own vehicle for home visits.