Service Technician

Job Opportunity At Our Family Owned Dealership

We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team. If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:

Benefits & Perks

• Dollar-for-dollar 401(k) match; eligible employees may begin contributing after 90 days of full-time employment no open enrollment required
• Free Direct Primary Care ("Concierge") doctor
• Earn up to 4 weeks of paid vacation, with the option to cash out
• Paid Bereavement Leave
• 5 Paid Holidays plus one additional floating PTO day
• Employer-paid Life Insurance
• Employer-paid Long-Term Disability
• Tuition reimbursement up to $1,000/semester for courses toward a two-year degree or equivalent (pre-approval required; recipient must remain with the company for 12 months following the final reimbursement payment)

Employee Recognition & Milestones

• Annual service bonus: $50 per year of service, presented in cash by the owner
• Annual Thanksgiving turkey, presented by ownership and leadership
• Thanksgiving and Christmas lunches hosted at the dealership
• 5-year anniversary: custom gold ring (white or yellow gold) with the company name
• Every 5 years thereafter: two diamonds added to your ring
• 25-year milestone: Rolex watch
• 30-year milestone and beyond: silver bar awarded annually

Responsibilities

• Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot
• Maintain and/or exceed flag hours/goals as required by dealer
• Test-drive vehicles, test components and systems, and utilize diagnostic tools and special service equipment to diagnose and repair customer vehicles
• Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures
• Communicate directly with the service writer to report any safety needs or additional service needed
• Providing as accurate as possible estimates of time needed and cost for all repairs
• Ensure work efficiency to complete customer repairs in a timely manner
• Maintain accurate records of all maintenance and repair work
• Execute repairs under warranty to manufacturer specifications and within their required guidelines
• Maintain the work area in a clean and orderly condition and follow prescribed safety regulations
• Maintain required levels of Acura certification
• Other duties as requested or assigned

Requirements

• Prior automotive experience preferred
• Degree or specific training in automotive science preferred but not required
• Minimum high school diploma or GED equivalent required
• Valid drivers license
• Proficiency with standard Microsoft software and ability to learn other computer-based tools for client-facing and a majority of roles
• Excellent communication and customer service skills
• Professional appearance and work ethic
• Self-motivated
• Strong teamwork skills
• Ability to work in a fast paced environment
• Solid work ethic around attendance and punctuality
• Complete a pre-employment drug screen and background check