Branch Manager Stone Oak

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Branch Manager III within PNC’s Retail Banking organization, you will be based in Stone Oak, San Antonio, TX. Bilingual Spanish Preferred. Job Profile PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description – Responsibilities Manages and leads priorities through planning and execution to drive all aspects of branch performance, including growth activities for outside business development. Executes relationship management activities with new and/or existing consumer and business clients to grow sales, revenue, and market share with relevant sales goals, deepening share of wallet in accordance with enterprise core values. Leads and coaches a high‑performing team that drives acquisition of growth, mitigates risk, develops and maintains collaborative ecosystem partnerships, and promotes employee engagement and positive consumer/business experiences. Through discovery conversations, both proactive and reactive, identifies and implements client solutions and, as appropriate, collaborates with internal business partners in a timely manner. Effectively executes on contact‑management strategy through utilization of available tools and resources, including routine outbound phone calls and in‑person meetings. Regularly meets with internal business partners to communicate and review business results and pipeline management. May drive business banking results primarily through business development, outside branch calling efforts, and community involvement activities. Has foundational understanding of balance sheet and income statement. Leads, coaches, and executes a proactive and differentiated client experience. Coaches the team to confidently engage with customers in technology‑enabled interactions, providing solutions and advice‑oriented consultation that improves client financial well‑being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni‑channel environment. Leads the employee experience. Builds a high‑performing team through attraction, onboarding, coaching, and development of branch team members. Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace. Manages operational, human capital, reputational, and business risk. Exercises leadership, authority, and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures. Qualifications Preferred Skills: Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results‑Oriented. Competencies: Branch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Prospecting, Sales Management. Work Experience: Roles at this level typically require a university or college degree, with 3+ years of industry‑relevant experience. Operations or production environment positions typically require 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education: Bachelor’s degree. Certifications: None required. Licenses: Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select programs fully paid), and a robust wellness program with financial incentives. Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and additional days for years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Include “accommodation request” in the subject line and your name, the job ID, and preferred method of contact in the email body. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace and provide reasonable accommodations to qualified individuals with a disability who need an accommodation to perform the essential functions of their position. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr PNC