EVENING OPERATIONS SPECIALIST | NO DISPATCH EXPERIENCE REQUIRED
Kaizen Lab Inc.
YOU HAVE THE PEOPLE SKILLS. WE HAVE THE TRAINING.
All Fleet Inc. is searching for an organized, driven, and customer-focused Evening Operations Specialist. This position is designed for someone who has already learned how to deliver excellent service in a demanding environment and is ready to apply those skills to a professional operations career. You may currently be a restaurant team leader, hospitality professional, retail supervisor, customer service representative, medical scheduler, or front-desk coordinator. If people already trust you to handle difficult situations, we should talk.THE JOB
You will coordinate emergency truck and trailer repair services for commercial fleet customers. You will answer calls, collect information, dispatch technicians, track progress, communicate updates, solve problems, and make sure every job is properly documented.WHAT WE ARE LOOKING FOR
A strong customer-first mindset Professional phone and written communication The ability to think clearly during busy periods Excellent attention to detail Confidence asking questions and gathering information The discipline to follow established processes The judgment to recognize when something needs escalation A commitment to finishing what you start Reliable attendance and punctualityWHAT WE WILL TEACH YOU
Dispatching and service-call coordination Truck and trailer repair terminology Our communication and documentation systems How to support mobile technicians How to manage breakdowns from intake through completion You will not be expected to know everything on your first day. You will be expected to care, learn, communicate, and take ownership. SCHEDULE: Second Shift | 4:00 PM to 12:30 AM LOCATION: On-site in Winthrop Harbor, IL #J-18808-Ljbffr Kaizen Lab Inc.Vacancy posted 2 days ago
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