Customer Service Team Lead
$68.64k - $79.04kUline
Customer Service Team Lead
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
High School diploma or equivalent required. Bachelor’s degree preferred.
3+ years of customer service experience.
2+ years of experience in a leadership / supervisory role preferred.
Effective communication skills.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
#ZR-ILCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
$33 - $38 per hour
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered...SuggestedHourly payLocal areaUline
Racine, WI21 hours ago$33 - $38 per hour
...Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead, ensure our representatives are trained and empowered...SuggestedHourly payLocal areaUline
Racine, WI21 hours ago$33 - $38 per hour
Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead...SuggestedHourly payLocal area- Uline in Kenosha, WI is seeking a Bilingual Customer Service Team Lead to coach and empower representatives in English and Spanish, delivering fast, friendly, and customer-focused support. Requirements include 3+ years in customer service and at least 2 years in a leadership...Suggested
- Uline in Kenosha, WI seeks a Customer Service Team Lead to coach and empower representatives for fast, friendly, customer-focused service. The role emphasizes training, quality assurance, and improving customer experiences in a growing environment. We offer growth potential...Suggested
- Uline in Kenosha is seeking a Customer Service Team Lead who is bilingual in English and Spanish. The role focuses on coaching a team of representatives to deliver fast, friendly, and customer-focused experiences. You will guide performance, monitor interactions, and implement...
- ...Birthday Customer Service Coordinator Do you love working with kids and want to make a positive impact in their lives? We Rock the Spectrum is hiring for a new position our Birthday Customer Service Coordinator! We're an inclusive sensory gym committed to providing children...Part timeWork at officeAll shiftsMonday to FridayShift work
Tender Touch Therapy LLC
Oak Creek, WI4 days ago $2,224 per week
Registered Nurse (RN) | Case Manager Location: Racine, WI Agency: FlexCare Pay: $2,224 per week Shift Information: Days - 5 days x 8 hours Contract Duration: 12 Weeks Start Date: ASAP About the Position Position Details Profession...Full timeContract workImmediate startShift workFlexCare
Racine, WI1 day ago- ...through their treatment and recovery process. This position allows you to make an early and lasting impact on patient outcomes within a team-first environment. Please note: Specific shift schedules, start dates, and contract details will be discussed during the...Weekly payFull timeContract workSummer workImmediate startShift work
TravelNurseSource
Racine, WI1 day ago $2,186 per week
...helping you reach your goals—on your terms. Whether you're dreaming of new destinations, building your skills, or just looking for a team that truly gets you, you’re in the right place. Here’s what you can expect when you work with us: Real Support, From Real People:...Weekly payFull timeContract workFlexible hoursShift workOpenwork Health
Racine, WI21 hours ago- ...through their treatment and recovery process. This position allows you to make an early and lasting impact on patient outcomes within a team-first environment. Please note: Specific shift schedules, start dates, and contract details will be discussed during the...Weekly payFull timeContract workSummer workImmediate startShift work
Malone Healthcare
Racine, WI1 day ago $2,224 per week
...front. Eliminating the back-and-forth and uncertainty, and ultimately placing them into an assignment, faster. · Award-Winning Team That Goes Above & Beyond: Our clinicians have an entire team of healthcare experts, ranked top in the industry, to support their success...Full timeContract workImmediate startShift workTravelNurseSource
Racine, WI1 day ago$22 - $24 per hour
...Rinvio is hiring an Administrative Assistant / Customer Service Coordinator for a full-time W2 role based around Racine, WI. This position... ...scheduling, data entry, documentation, and follow-up across internal teams and customers. The role may offer remote flexibility after...Hourly payFull timeWork at officeRemote workFlexible hoursRinvio
Racine, WI3 days ago- Customer Data CoordinatorKenosha Branch12355 Uline Way, Kenosha, WI 53144Do you have an eye... ...our 120+ person Advertising and Marketing team keep track of data for the growing number... ...family-owned company, is North America’s leading distributor of shipping, industrial, and...Full timeWork at officeLocal area
$14.25 - $14.75 per hour
...You'll be part of our vibrant team that embraces diversity, fosters... ...100 company and the world's leading off-price retailer. Opportunity... ...for promoting an excellent customer experience. Oversees a team of... ...prompt, courteous customer service and promotion of loyalty programs...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftTJX
Racine, WI1 day ago- Poclain Hydraulics seeks a Strategic Customer Quality Leader to be the primary NA customer-facing quality representative, managing... ..., warranty, and liability strategies, build long-term OEM partnerships, and lead cross-functional teams under pressure. #J-18808-Ljbffr Poclain
- ...the world. Our success depends on strong partnerships with leading OEM customers, and we're looking for a strategic quality leader who can protect... ...solving complex business challenges, and can influence teams without direct authority, we'd like to meet you. What You'll...
- Customer Data Coordinator Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Do you have an... ...our 120+ person Advertising and Marketing team keep track of data for the growing number... ...family-owned company, is North America’s leading distributor of shipping, industrial, and...Work at officeLocal area
- ...as outlined by the community services objectives. Includes recruitment... ...needs to ensure that a team effort is achieved in developing... ...comprehensive plan of care. Leads, participates or attends activities... ...population. Excellent customer service skills, with a courteous...Local areaAll shifts
KORU HEALTH LLC
Racine, WI2 days ago $60k - $70k
...About the Role We’re building a team of all-star players—people who take ownership... ...things right. Yutka Fence is hiring a Customer Operations Lead to own and execute our entire customer... ...maintaining accountability Customer Service Intake & Coordination Serve as the first...Work at officeYUTKA FENCE INC.
Kenosha, WI1 day ago$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Oak Creek, WI4 days ago$15.5 per hour
...Customer Service - Self Storage Manager Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9...Hourly payFull timeWeekend work- ...Senior Customer Operations Manager Kenosha Branch 12355 Uline... ...s what makes Uline’s customer service legendary! As a Senior... ...this legacy by empowering our team to minimize order delays and deliver... ...owned company, is North America’s leading distributor of shipping,...Work at officeLocal area
Uline, Inc.
Racine, WI21 hours ago $22 - $24 per hour
...Treatment Plan Coordinator in Racine, WI to assist our clinical team by providing a high level of patient care and satisfaction while... ...information using dental software Collect and process payments for services rendered Manage doctors and hygiene schedules as needed...Hourly payMinimum wageFull timeWork at officeDental Care Alliance
Racine, WI3 days ago- Daniels Health, based in Sturtevant, WI, is seeking a Customer Service Manager to lead operations focused on healthcare waste management. This pivotal role emphasizes team leadership, data analysis, and customer satisfaction through effective support and continuous process...
$17 - $18.28 per hour
...Account Manager Join the team at this location to earn a $500 bonus: $250 at 30 days... ...everyone. We put the buying power in our customers' hands through flexible payment options so... ...Manager provides superior customer service to maintain consumer relationships and meet...Hourly payWeekly payFull timeTemporary workLocal areaFlexible hoursAfternoon shiftWeekday workRent-A-Center
Racine, WI4 days ago- Daniels Sharpsmart is seeking a Customer Service Manager for our Sturtevant, WI plant. This role involves leading a customer service team, driving continuous improvement, and ensuring outstanding client support in healthcare waste management. The ideal candidate has over...
$45k - $65k
...find a supportive, fun, and team-oriented environment at Bob’s... ...Sales Specialist, you’ll help customers bring their home design dreams... ...while delivering world-class service in a low-pressure, gimmick-... ...growing fast! As one of the leading omni-channel furniture retailers...Hourly payFull timePart timeLocal areaFlexible hoursAfternoon shiftBob's Discount Furniture
Racine, WI1 day ago- ...-owned company and North America’s leading distributor of shipping, industrial... ...packaging materials, seeks a Senior Customer Operations Manager in Kenosha, WI to empower the team to minimize order delays and deliver exceptional service. You will oversee backorder and...
- Uline in Kenosha, WI seeks a Senior Customer Operations Manager to lead our customer service and product management efforts on the Kenosha campus. You will oversee backorder and drop-ship operations, guide department leaders, and drive performance improvements to minimize...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead. Be the first to apply!
- work from home customer Racine, WI
- customer project program manager Racine, WI
- customer marketing Racine, WI
- customer satisfaction Racine, WI
- customer engineer Racine, WI
- customer Racine, WI
- customer retention Racine, WI
- amazon customer Racine, WI
- customer service opportunity Racine, WI
- part time customer service work from home Racine, WI