General Manager
$75k - $90kWawa
We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high – together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As the
General Manager (GM
you're
the ultimate leader of the store—setting the vision, driving results, and inspiring your team
, every day.
You
'll
take ownership of everything from daily operations and store profitability to team development and customer satisfaction.
With your leadership, your team will work together to hit
performance
goals
and grow the business to
ultimately create
an unforgettable experience for our customers and Associates alike.
What
You'll
Do
Oversee daily store operations, ensuring safety, service, and efficiency while
maintaining
compliance with audits, policies, and all regulations.
Own accountability to meet or exceed performance targets by reviewing financial
reports and
executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
Monitor trends and proactively collaborate with peers to develop action plans that drive
optimal
results.
Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.
Champion company initiatives, communicate the "why" behind changes, and ensure successful implementation and long-term adoption of programs and processes.
Create an inclusive, collaborative team culture focused on achievement,
motivation
and customer service.
Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence
through
formal talent management processes
training
and onboarding.
Maintain
proper coverage in a 24/7 environment through s
trategic
scheduling and resource allocation
Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.
Benefits
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical
dental
vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to
additional
benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
-
High School Diploma or GED equivalent
Flexible availability
to work various shifts
including
weekends, and holidays,
to meet business needs
Proven leadership experience in fast-paced retail,
food service
, or fuel environments
-
Proven ability to coach, develop
, and inspire career growth in individuals
Excellent communication, customer service, and relationship-building skills
Highly organized, detail-oriented, and able to manage multiple priorities independently
Skilled in problem-solving, critical thinking, and decision-making
Solid understanding of store financials and their impact on business performance
Demonstrated
ability to proactively recognize trends and drive change
to achieve
optimal
business results.
The projected salary range for this position is $75,000-$90,000 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
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