Transportation Manager

Transportation Manager, Inbound Logistics

Department: Supply Chain

Reports To: Sr. Director of Supply Chain

Company Overview:

Icelandic Provisions is an early-stage growth company that provides essential nutrition rooted in the Nordic Food Philosophy. The flagship product, dairy Skyr, is the only authentic Icelandic Skyr brand in the United States that uses heirloom Skyr cultures and the original recipe that is beloved across Iceland.

The Nordic way of life is not only deeply rooted in the quality of the Icelandic Provisions’ products but runs deep in the organizational culture through the WÁOO (pronounced WOW!) values. When we are attracting talent to join our growing organization, a natural question we ask is whether the candidate brings the “wáoo” factor? We describe is as: W elcoming, Á mbitious, O ptimistic, and O n with the butter!

With a strong consumer and business base to build on, we are looking for product-obsessed, passionate individuals who are energized about rapid growth and achievement and want to be a part of the happy, healthy cultural movement that we are leading. We believe in putting best-in-class products in the market and take pride in what we are building, “making everything count” along the way.

About the Role:

Icelandic Provisions is seeking a Transportation Manager to own inbound logistics for our dairy (skyr) and non-dairy (oat-based) product lines. This role works alongside our Outbound Transportation Manager, who owns finished goods distribution to customers.

This is a strong fit for someone who enjoys building tight, reliable processes with suppliers and co-manufacturing partners, and who's comfortable being the connective tissue between our co-man relationships, and warehouse operations.

Key Responsibilities:

• Own inbound transportation, including deployment of finished goods from co-manufacturing partners into distribution centers
• Manage inbound carrier relationships and scheduling, including dock/receiving coordination with copackers and 3PL warehouse partners
• Maintain cold chain integrity on all inbound cold shipments
• Partner closely with co-manufacturing partners on shipment scheduling and customs documentation
• Own reconciliation of co-manufacturer invoices against warehouse receipts ensuring inbound quantities match what's recorded in NetSuite
• Maintain accurate inbound shipment and inventory status in NetSuite; investigate and resolve discrepancies with warehouse/3PL partners
• Manage EDI transaction flows with suppliers and co-manufacturing partners
• Track and report on inbound transportation KPIs (on-time receipt, truck utilization, inbound freight cost, receiving discrepancy rate)
• Serve as the primary escalation point for inbound shipment/receiving delays or discrepancies
• Coordinate with the Outbound Transportation Manager on any shipment or inventory issue that spans both inbound and outbound (e.g., a receiving delay that affects outbound fulfillment commitments)
• Act as a key member of the team to assist with network strategy and implementation of new 3pl warehouses
• Continuously review and onboard new carriers as needed
• Help manage the EDI flow between co-manufacturers and our 3PL partners
• Actively manage claims for the Inbound transportation

Role Qualifications:

• 5+ years in transportation/logistics, ideally including inbound/supplier-side freight or co-manufacturing logistics
• Experience with cold chain or perishable goods logistics strongly preferred
• Comfortable owning reconciliation-style detail work (matching invoices, receipts, and system records) in addition to day-to-day logistics
• Familiarity with ERP (Netsuite preferred), TMS systems, and EDI transaction sets
• Strong cross-functional collaboration skills
• Comfortable operating with a fair amount of ambiguity as this function scales

Organizational Qualifications:

The ideal candidate for any role within Icelandic Provisions needs to align to the values by exemplifying WÁOO (pronounced WOW!) in the way that they lead. We will naturally be assessing for the “wáoo” factor (i.e., did they “wáoo” you and will they “wáoo” others?) Here’s how we describe it: W elcoming, Á mbitious, O ptimistic, O n with the butter!

• W ELCOMING - Food is one of the greatest connectors we have as humans. In the English language the word “companion,” in Spanish the word “companero,” in Italian the word “compagno,” and in French the word “copain” all come from the Latin meaning “with whom one eats bread.” We love this because we are a provisions company, and we value and embrace how food brings us together. So, it’s only natural that we look for talent that is hospitable and welcoming, treating and accepting others in a way that is consistent with the culture at IP.
• A MBITIOUS - We have big dreams. We are eager, brave, passionate and love to punch above our weight. We compete in one of the most competitive categories in the consumer-packaged goods retail landscape and we are a small and mighty team. We are seeking individuals who are smart, entrepreneurial, and energized by charging toward a common goal to join our team.
• O PTIMISTIC - We are a glass half full company. Iceland is regarded as one of the happiest countries on earth despite being dark for much of the year. We are looking for individuals who are focused on the upside, shy away from negativity, and know how to persevere no matter what the circumstances are.
• O N WITH THE BUTTER! - Put simply we do not like to dilly-dally. We connect dots, move, and then move on. There is an Icelandic phrase that is used to encourage people to get on with it called “áfram með smjörið” which literally translates as “get on with the butter.” We are seeking individuals who know how to make informed decisions and then quickly action them.

You're An Ideal Candidate If...

• You think working in a fast paced, ever changing, entrepreneurial environment is exciting
• You believe there is always a better way. You ask lots of questions, actively seek the opinions of others and love working collaboratively
• You are a “Swiss Army Knife” of talents and are comfortable with the often fluid, changing environment of a startup and want to make a positive and lasting impact
• The unknown, the ill-defined or the uncharted motivates you
• You are looking for a work environment without a lot of hierarchy, you like empowerment and have a “roll up your sleeves” mentality
• You have strong analytical skills balanced with a great sense of logic and pragmatism when it comes to problem solving
• You are self-aware, you pay attention to organizational dynamics, and you are comfortable pacing how you influence and drive organizational change
• You are both a doer and an optimist

What Icelandic Provisions Offers:

• Base salary between $100,000 - $120,000, commensurate with experience
• Exciting work environment in a small team and a great deal of autonomy
• Flexibility to work remotely or in our New York City offices
• Competitive benefits package including health, dental, vision insurance and 401k matching
• Flexible paid time off allowing to manage your time as it works for you
• Delicious Skyr available (for free) in the office