Remote Senior CX Operations Leader
GitLab
- Remote job
GitLab is seeking a Senior Manager, Customer Experience Operations to lead operational teams in a remote setting. You will manage Customer Success Management, Renewals, and Professional Services operations. This position requires a leader capable of strategic planning and building a strong team. Responsibilities include partnering with other teams, managing operational cadences, and leading improvements in operational processes. Candidates should have experience in Customer Success and proven people management skills in a SaaS environment. #J-18808-Ljbffr GitLab
- Definitive Healthcare in Framingham, Massachusetts is seeking a Senior Customer Experience Operations Manager to enhance customer experience systems and... ...extensive experience with customer feedback systems and CX tools, along with strong analytical skills to drive insights...Senior
- Galderma Laboratories, LP is looking for a Senior Manager of Sales Operations in Miami, FL, to support Cx Dermatology Skin Health field sales operations. This role will drive results and enhance performance through collaboration with sales teams and internal partners,...Remote jobSenior
- Lightspeed Commerce, Inc. is looking for a Senior Voice & Data Specialist in Manila to design and optimize enterprise-scale Genesys Cloud CX solutions and serve as the technical lead for our global contact center ecosystem. The ideal candidate will have extensive CCaaS...Remote jobSeniorPermanent employmentWork from home
- ...A mission-driven organization is looking for a Senior Director of Operations to lead core business functions in a remote-first setting. This role focuses on strategic execution, building scalable systems, and optimizing workflows, while partnering with leadership. Ideal...Remote workSenior
$130k - $160k
...located in New York, NY, is seeking a Sr. CX Programs & Automation Manager. This role... ...The ideal candidate has 7-10+ years in CX operations, with hands-on experience in AI... ...a competitive benefits package, including remote work options. #J-18808-Ljbffr BettermentRemote workSenior- Request Technology, LLC is seeking a Senior CX Strategist in Chicago, Illinois, to focus on customer experience design using human-centered... ...strong analytical background. This hybrid role offers 3 days onsite and 2 days remote work. #J-18808-Ljbffr Request Technology, LLCRemote workSenior
- Government Employees Insurance Company is seeking a CX-focused Product Manager with expertise in payments and billing. Responsible for enhancing customer experience across channels, the role involves collaborating with multiple stakeholders to optimize payment journeys...Remote jobSenior
- Granicus is a remote-first GovTech company serving public agencies across the United States. This role focuses on managing strategic customer... ...and post-sales programs, with pre-sales alignment and ongoing CX improvements. The position emphasizes data-driven insights,...Remote jobSenior
- Pearson is seeking a Lead, Service Delivery Management in a remote capacity within the United States. You will oversee operational excellence across a portfolio of Connections Academy schools, coaching school leaders and leadership teams to sustain strong student outcomes...Remote jobSenior
- Cara Care sucht eine erfahrene Fach- und Führungsposition im Bereich People & Operations. Die Rolle ist als Elternzeitvertretung angelegt und remote-first organisiert, mit Sitzpflicht in Berlin oder Umgebung für regelmäßige Zusammenarbeit. Sie gestalten Prozesse, Strukturen...Remote jobSenior
- Kinaxis Inc. is seeking a Senior Director of Marketing Operations to lead the operational backbone of their marketing function. This role involves establishing... ...-enabled models to scale marketing effectively in a remote environment. The successful candidate will be...Remote jobSenior
- GameChanger in New York City seeks a Senior Manager, Product Strategy & Operations to partner with the Chief Product & Technology Officer. The role involves improving product operating models and leading planning processes to align product priorities with company goals....Remote jobSenior
$100.7k - $155.1k
AmerisourceBergen Corporation is seeking a Senior Manager - Operations to oversee client management, team performance, and business development. The role involves leading cross-functional teams and ensuring high operational standards while fostering team motivation and...Remote jobSenior- Economic Security Project is seeking a Senior Manager of Human Resources and People Operations to translate organizational values into a best-in-class staff experience... ...strategic thinking with hands-on execution in a remote-first environment, balancing day-to-day operations...Remote jobSenior
- Smartsheet Inc in Bellevue, WA is seeking a Senior Manager of Product Operations to lead the product organization. This role involves managing a team... ...complex operational insights effectively. The position is remote eligible and offers competitive benefits. #J-18808-...Remote jobSenior
- Kinekta is seeking a 400kV Senior Authorised Person to oversee the safe operation and maintenance of high-voltage systems. This remote role includes travel and focuses on ensuring compliance with safety protocols while mentoring operational teams. The ideal candidate will...Remote workSenior
$135k - $180k
A leading recruitment partner in Australia is seeking a Senior Revenue Operations Manager to optimize commercial processes in healthcare. The role involves managing workflows, supporting revenue strategies, and driving growth initiatives. With responsibilities in monitoring...Remote jobSenior- myDNA in Houston is seeking a Senior IT Infrastructure & Operations Manager to own and scale our internal technology infrastructure. The ideal candidate... ...reliability and security across labs, offices, and remote staff. This role requires leadership in systems operations...Remote workSenior
- VBG (Veteran Benefits Guide) in Henderson, NV is looking for a Senior Operations Manager to lead teams and optimize workflows. The ideal candidate will have over 8 years of operations management experience and proven success in enhancing processes. This role includes developing...Remote jobSenior
- ...Manager, Customer Experience Operations Remote, US GitLab is the intelligent... ...collaborating with industry leaders to solve complex problems. Co... ...An overview of this role As a Senior Manager, Customer Experience... ...Reporting to the Director of CX Strategy & Operations, you will...Remote workSenior
- MNTN, Inc. is looking for a Senior Security Operations Manager to support their growing team. This full-time role involves overseeing security operations... ...response efforts, and driving compliance initiatives in a remote environment. The ideal candidate will have proven...Remote jobSeniorFull time
- ...communications strategy for business customers, driving engagement across Email, SMS, and other channels while supporting CX and NPS priorities. The position is remote with occasional in‑person HUB meetings as needed; requires a Bachelor’s degree and 6+ years in marketing...Remote workSeniorHourly pay
- World Courier Inc. is seeking a Senior Manager - Operations based in Kentucky. The role involves managing client relationships, leading team management activities, and overseeing business development initiatives. You will support the organization's goals, ensure compliance...Remote jobSeniorFull time
- Animatous seeks experienced Operations Leaders / General Managers for a fully remote, autonomous leadership role guiding global programs in leadership, performance... ...outcomes. The ideal candidate brings 8+ years in senior leadership, strong commercial focus, and a...Remote jobSenior
- Airbnb is seeking a Senior Regulatory Operations Lead in the United States to shape regulatory strategy and drive global initiatives, translating mandates into scalable products and advising senior leadership to strengthen trust and sustainable growth. You will lead cross...Remote jobSenior
- West Yost seeks a Senior Manager, HR Operations to lead day‑to‑day HR activities including talent acquisition, compensation, benefits, employee relations... ...schedule requiring at least three days in the Davis office and up to two remote days per week. #J-18808-Ljbffr West YostRemote workSeniorWork at office2 days per week
- TimelyCare is seeking an AVP of Revenue Operations to serve as the functional backbone of our go‑to‑market organization. Reporting directly... ..., strategy, and execution of our revenue engine. This is a remote position reviewing candidates across the country. You will lead...Remote jobSenior
$160k - $190k
A leading operations management firm is seeking a strategic leader to oversee multiple government contracts while managing performance metrics from anywhere. The... ...salary of $160,000 to $190,000 annually in a remote capacity with up to 40% travel. #J-18808-Ljbffr Afognak...Remote jobSenior- Whatnot is hiring a Business Operations Manager / Senior Manager to drive跨-functional growth initiatives and scale a fast-growing live shopping platform. You will partner with leadership to launch international markets, optimize pricing and incentives, and build scalable...Remote jobSenior
- Humana Inc. is seeking a Senior Consumer Experience (CX) Professional to enhance consumer experience through data analysis and collaboration. Responsibilities... ...communication, and partnership skills. The role offers a remote position with occasional travel to offices for training or...Remote jobSenior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Senior CX Operations Leader. Be the first to apply!
- network operations center team lead New York, NY
- operations leader New York, NY
- clinical operations lead New York, NY
- operations lead New York, NY
- business intelligence analyst remote New York, NY
- revenue manager remote New York, NY
- remote reservations agent New York, NY
- quality assurance manager remote New York, NY
- it director remote New York, NY
- frontend internship remote New York, NY

