Remote Senior CX Operations Leader
GitLab
- Remote job
GitLab is seeking a Senior Manager, Customer Experience Operations to lead operational teams in a remote setting. You will manage Customer Success Management, Renewals, and Professional Services operations. This position requires a leader capable of strategic planning and building a strong team. Responsibilities include partnering with other teams, managing operational cadences, and leading improvements in operational processes. Candidates should have experience in Customer Success and proven people management skills in a SaaS environment. #J-18808-Ljbffr GitLab
- Definitive Healthcare in Framingham, Massachusetts is seeking a Senior Customer Experience Operations Manager to enhance customer experience systems and... ...extensive experience with customer feedback systems and CX tools, along with strong analytical skills to drive insights...Senior
- Galderma Laboratories, LP is looking for a Senior Manager of Sales Operations in Miami, FL, to support Cx Dermatology Skin Health field sales operations. This role will drive results and enhance performance through collaboration with sales teams and internal partners,...Remote jobSenior
- Lightspeed Commerce, Inc. is looking for a Senior Voice & Data Specialist in Manila to design and optimize enterprise-scale Genesys Cloud CX solutions and serve as the technical lead for our global contact center ecosystem. The ideal candidate will have extensive CCaaS...Remote jobSeniorPermanent employmentWork from home
- ...A mission-driven organization is looking for a Senior Director of Operations to lead core business functions in a remote-first setting. This role focuses on strategic execution, building scalable systems, and optimizing workflows, while partnering with leadership. Ideal...Remote workSenior
$130k - $160k
...located in New York, NY, is seeking a Sr. CX Programs & Automation Manager. This role... ...The ideal candidate has 7-10+ years in CX operations, with hands-on experience in AI... ...a competitive benefits package, including remote work options. #J-18808-Ljbffr BettermentRemote workSenior- Request Technology, LLC is seeking a Senior CX Strategist in Chicago, Illinois, to focus on customer experience design using human-centered... ...strong analytical background. This hybrid role offers 3 days onsite and 2 days remote work. #J-18808-Ljbffr Request Technology, LLCRemote workSenior
- Government Employees Insurance Company is seeking a CX-focused Product Manager with expertise in payments and billing. Responsible for enhancing customer experience across channels, the role involves collaborating with multiple stakeholders to optimize payment journeys...Remote jobSenior
- Granicus is a remote-first GovTech company serving public agencies across the United States. This role focuses on managing strategic customer... ...and post-sales programs, with pre-sales alignment and ongoing CX improvements. The position emphasizes data-driven insights,...Remote jobSenior
- Cara Care sucht eine erfahrene Fach- und Führungsposition im Bereich People & Operations. Die Rolle ist als Elternzeitvertretung angelegt und remote-first organisiert, mit Sitzpflicht in Berlin oder Umgebung für regelmäßige Zusammenarbeit. Sie gestalten Prozesse, Strukturen...Remote jobSenior
- Pearson is seeking a Lead, Service Delivery Management in a remote capacity within the United States. You will oversee operational excellence across a portfolio of Connections Academy schools, coaching school leaders and leadership teams to sustain strong student outcomes...Remote jobSenior
- VBG (Veteran Benefits Guide) in Henderson, NV is looking for a Senior Operations Manager to lead teams and optimize workflows. The ideal candidate will have over 8 years of operations management experience and proven success in enhancing processes. This role includes developing...Remote jobSenior
- myDNA in Houston is seeking a Senior IT Infrastructure & Operations Manager to own and scale our internal technology infrastructure. The ideal candidate... ...reliability and security across labs, offices, and remote staff. This role requires leadership in systems operations...Remote workSenior
$135k - $180k
A leading recruitment partner in Australia is seeking a Senior Revenue Operations Manager to optimize commercial processes in healthcare. The role involves managing workflows, supporting revenue strategies, and driving growth initiatives. With responsibilities in monitoring...Remote jobSenior- Kinaxis Inc. is seeking a Senior Director of Marketing Operations to lead the operational backbone of their marketing function. This role involves establishing... ...-enabled models to scale marketing effectively in a remote environment. The successful candidate will be...Remote jobSenior
- Economic Security Project is seeking a Senior Manager of Human Resources and People Operations to translate organizational values into a best-in-class staff experience... ...strategic thinking with hands-on execution in a remote-first environment, balancing day-to-day operations...Remote jobSenior
$100.7k - $155.1k
AmerisourceBergen Corporation is seeking a Senior Manager - Operations to oversee client management, team performance, and business development. The role involves leading cross-functional teams and ensuring high operational standards while fostering team motivation and...Remote jobSenior- GameChanger in New York City seeks a Senior Manager, Product Strategy & Operations to partner with the Chief Product & Technology Officer. The role involves improving product operating models and leading planning processes to align product priorities with company goals....Remote jobSenior
- ...Manager, Customer Experience Operations Remote, US GitLab is the intelligent... ...collaborating with industry leaders to solve complex problems. Co... ...An overview of this role As a Senior Manager, Customer Experience... ...Reporting to the Director of CX Strategy & Operations, you will...Remote workSenior
- Kinekta is seeking a 400kV Senior Authorised Person to oversee the safe operation and maintenance of high-voltage systems. This remote role includes travel and focuses on ensuring compliance with safety protocols while mentoring operational teams. The ideal candidate will...Remote workSenior
- Smartsheet Inc in Bellevue, WA is seeking a Senior Manager of Product Operations to lead the product organization. This role involves managing a team... ...complex operational insights effectively. The position is remote eligible and offers competitive benefits. #J-18808-...Remote jobSenior
- Darktrace, a global AI cybersecurity leader, seeks a Senior Customer Experience Operations Analyst to craft CX metrics dashboards and own data sources across Professional... ...actionable insights to CX leaders. The role is remote with a requirement to be based in the Eastern...Remote jobSenior
- Honeywell Technologies in Houston, TX is looking for a Senior CX Training Professional to deliver tailored training courses and manage training logistics. You will design courses, update training materials, and support clients effectively. Candidates should have a Bachelor...Remote jobSenior
$160k - $190k
A leading operations management firm is seeking a strategic leader to oversee multiple government contracts while managing performance metrics from anywhere. The... ...salary of $160,000 to $190,000 annually in a remote capacity with up to 40% travel. #J-18808-Ljbffr Afognak...Remote jobSenior- Whatnot is hiring a Business Operations Manager / Senior Manager to drive跨-functional growth initiatives and scale a fast-growing live shopping platform. You will partner with leadership to launch international markets, optimize pricing and incentives, and build scalable...Remote jobSenior
- ...Management Inc. seeks a full-time professional to oversee ETF operations, including NAV production and fund accounting. The ideal candidate... ...-visibility position with the opportunity to interact across senior leadership and various teams. The company champions innovation...Remote jobSeniorFull time
- Brand Enhance is seeking a Senior Manager Finance & Accounting to partner with the CEO and VP, Administration... ..., leading finance, accounting and purchasing operations as the company expands across the US. The role is remote with periodic visits to Southern California...Remote jobSenior
- Sortly is seeking a Principal Revenue Operations leader to drive GTM strategy in a remote‑first, US‑based environment. You will partner with the CRO and executive team to align Sales, Marketing, CS, and Revenue Analytics, owning data governance, forecasting, dashboards,...Remote workSenior
- World Courier Inc. is seeking a Senior Manager - Operations based in Kentucky. The role involves managing client relationships, leading team management activities, and overseeing business development initiatives. You will support the organization's goals, ensure compliance...Remote jobSeniorFull time
- Humana Inc. is seeking a Senior Consumer Experience (CX) Professional to enhance consumer experience through data analysis and collaboration. Responsibilities... ...communication, and partnership skills. The role offers a remote position with occasional travel to offices for training or...Remote jobSenior
- Animatous seeks experienced Operations Leaders / General Managers for a fully remote, autonomous leadership role guiding global programs in leadership, performance... ...outcomes. The ideal candidate brings 8+ years in senior leadership, strong commercial focus, and a...Remote jobSenior
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