General Manager

General Manager5 Cities Swim School is excited to announce that we are now accepting General Manager applications for our swim school in Arroyo Grande, California! We're looking for a self-motivated individual with leadership qualities and passion related to doing good for kids, families, and the community. As the General Manager, you will operate, manage, and grow the business onsite in Arroyo Grande. In this role, you will ensure the success of 5 Cities Swim School and our customers. Great candidates may have experience working with children, in fitness or aquatics, as a teacher or educator, or in adaptive learning.Essential duties include:Leading the team in providing exceptional customer service by modeling 5 Cities Swim School's Core Values. Oversee our Office Manager, ensuring families feel supported and informed.Managing staff development, including hiring, training, mentoring, and conducting performance reviews.Overseeing day-to-day operations, including scheduling, attendance tracking, and payroll processing. Track and report key performance indicators (KPIs) to ensure operational goals are met.Overseeing the maintenance of the facility's safety, cleanliness, and adherence to brand standards.Overseeing accounts receivable, reimbursement schedules, and vendor/contractor relationships.Owning quarterly growth objectives and implementing strategies to expand enrollment and enhance program offerings.Continuing to grow our Scholarship Foundation, and Special Needs and Autism programming.Qualifications:Minimum:At least 1 year of equivalent management experience.Experience performing administrative duties.Ability to maintain accurate budgeting records and reporting.Strong communication skills, for customer relations.Availability to work 40 hours a week, including one weekend day.Ability to obtain Lifeguard Certification and Certified Pool Operator licensePreferred:Professional-level aquatics experience.Independent judgment and decision-making skills to adapt methods and standards.2+ years of management experience.Availability to work evenings and weekends as required.5 Cities Swim School is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment with 5 Cities Swim School is at-will and may be terminated at any time, with or without cause or notice, unless otherwise prohibited by law. Employment is contingent upon successful completion of a background check. Candidates may be required to obtain certifications, such as CPR, First Aid, or Lifeguard Certification, as part of the onboarding process. The job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice. If you require a reasonable accommodation to participate in the application or interview process, please contact View email address on click.appcast.io or View phone number on click.appcast.io.