Program Manager

Assignment: RQ00229 - Program Manager - Senior

Requisition: RQ00229

Job Title: Program Manager - Senior

Client: Presto

Start Date: 2026-10-01

End Date: 2027-03-31

Department: Transformation

Office Location: 20 Bay St, Toronto

Business Days: 130.00

Location: Hybrid 3 days a week onsite

Public Sector Experience: must have

Must Haves:

• 10+ years experience in project and program management
• Experience in leading a major technology or payments procurement program, resulting in the successful issuance of multiple RFPs
• Project or program management experience working on complex programs in private and public sector organizations that included technology supply and lifecycle management
• Knowledge of transit fare payment systems, technology, operations and business processes

Description

Responsibilities:

• Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise-wide. Ensure accountability for the program?s centralized group of projects and their successful full life cycle delivery. Ensure programs are delivered cost effectively and efficiently, and in compliance with organization?s methodologies, standards and frameworks.

General Skills:

• Demonstrated experience leading and overseeing program strategy development from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs.
• Demonstrated experience understanding and articulating I&IT executive expectations and translating into program deliverables Experience directing, managing and leading multidisciplinary project teams including multiple Project Managers, each responsible for an element of the project and associated matrix team members
• Experience monitoring and managing the cost, risk, schedule, governance, technical performance, and program impact of each of the component projects
• Experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels
• Exercises a range of leadership responsibilities including the role of coach and developer of talent Experience developing complex budgets based on multiple funding channels and cross organization dependencies.
• Experience analyzing program and organization?s environments to identify potential risks and issues; articulates and prioritizes issues and risks to senior executives; recommends mitigation strategies to decision-makers to ensure projects are delivered on schedule Uses significant innovation in the planning, analysis and execution of tasks
• Experience directing stakeholder consultation, facilitation and consensus building.
• Provides program, portfolio, and/or project reporting to multiple stakeholders Experience leading strategies and actions to overcome resistance to change and capitalize on forces in support of change
• Experience seeking new and unique business processes, technologies and products to benefit programs, portfolios and projects Experience supervising the development and communication of program related updates including through media relations, social media etc.
• Experience building positive relationships within the team and external parties Experience contributing to improvements in life cycle based on lessons learned and past experience
• Adheres to organization?s standards and best practices for program Experience scheduling and organizing meetings/events and maintaining agenda
• Ensures technology is used correctly for all operations (video conferencing, presentations etc.).

Desirable Skills:

• Expert knowledge of PMLC Excellent communication & collaboration skills