Operations Specialist Non-Driving

Medical Equipment Technician Opportunity

At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home. With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care. If you're looking for meaningful work where your skills directly improve lives, we invite you to grow your career with AdaptHealth.

Medical Equipment Technicians play a critical role in helping patients safely transition care into their homes, long-term care setting, clinic or any location deemed necessary to service the patient. In this role, you'll deliver, set up, and support respiratory and home medical equipment while educating patients and caregivers – ensuring comfort, safety and independence.

Core responsibilities include:

• Develop and maintain knowledge of HME products, services, and applicable regulations
• Perform patient assessments and re assessments to support appropriate ongoing care
• Educate patients and caregivers on the safe use, care, and troubleshooting of respiratory and HME equipment
• Respond to patient equipment issues, including under emergency conditions when required
• Maintain home oxygen systems through scheduled patient visits
• Protect patient confidentiality and comply with HIPAA and infection control standards, including proper use of PPE
• Deliver, set up, retrieve, clean, and maintain equipment in accordance with company policies and safety standards
• Perform routine preventative maintenance and simple repairs; report equipment hazards or incidents as required
• Process orders and complete documentation accurately and timely to support patient care and reimbursement
• Maintain basic reimbursement knowledge to ensure proper billing for equipment and services
• Promote company services and products to referral sources, as appropriate.
• Safely operate and maintain a company vehicle
• Participate in quality improvement initiatives and comply with all company policies and compliance program requirements
• Complete required compliance training and participate in on call rotation as scheduled
• Perform other related duties as assigned

Why you're the best fit:

• High School Diploma or equivalent required
• Customer service, Field-based, delivery, or healthcare experience preferred
• One (1) year of healthcare technician, military service, delivery/field service with customer service interaction or related experience preferred
• Senior level requires two (2) years of relevant experience, including one (1) year in a similar role
• Valid and unrestricted driver's license required

Work environment:

• Primarily field-based with daily patient home visits and occasional on-call coverage in assigned area around operation
• Physical requirements: Each role has a unique set of physical demands and work environment(s) that an employee will encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disability(s) to perform the essential functions. For more detail surrounding these requirements please inquire upon application selection.

Compensation:

• Compensation based on experience, location and role level

Total rewards & benefits program:

• Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
• 401(k) with company match
• Paid Time Off Plans including 6 paid holidays
• Employee Stock Purchase Plan
• Paid Parental Bonding Leave
• Short and Long-term Disability Insurance
• Life and AD&D Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• CVS Minute Clinic and Teledoc access
• Spousal Advantage Reimbursement Plan
• Identity Theft Protection and Legal Plan

*Applicable waiting periods apply

Requirements disclosure:

• Company conducted Background Check is required for all roles
• Company conducted Motor Vehicle Record Check is required for driving roles
• Clinical roles require valid licensure/certification, where applicable

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Ready to make an impact? If you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!