Special Agent- Memphis, TN

Requisition 40226: B3 Special Agent- Memphis, TN

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Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Job Description

Benefits : $72K/yr+ depending on experience, railroad retirement, 401k match, health benefits, vacation, relocation for those who qualify.

Work Environment: Outdoor/Field, on call, weekend, holiday work required

As a certified and commissioned police officer, Special Agents with the Norfolk Southern Police Department work closely with communities, other law enforcement, and government agencies to advance railway safety and ensure the security of our infrastructure, community, and employees.

Principal Duties:
• Patrol terminals, yards, right of ways, and other railroad property to ensure security.
• Safeguard property, employees, patrons, and goods in transit
• Conduct inspections, background check, and criminal investigations as assigned.
• Implement prevention techniques, inspect friend, apply security devices, and conduct surveillances to deter crimes against NS property.
• Respond to police calls for service and act as a first responder, facilitating effective coordination with fire and rescue, hazmat, and environmental, law enforcement, and or other emergency services.

Required License/Certification
• Certified Law Enforcement Officer and/or
• Commissioned Law Enforcement Officer and/or
• Commissioned (Railway) Police officer

Skills and Abilities
• Communication Skills
• Decision Making
• Analyzing Problems

Career Path
• Supervisor Special agent, Special Agent in Charge, Regional Superintendent Police

Additional Information:
Medical Requirements: This position is safety sensitive, all new hires will be required to complete a pre-employment medical screening that includes a physical, hearing, vision and drug/alcohol test.

Background: Successful clearance of the following is required for this position.
• Criminal background check
• Reference check
• Driving history
• Employment history
• SSN verification

Work Conditions
Environment: Outdoor/Field
Shift Work: Yes
On-Call: Yes
Weekend Work: Yes
Travel Required: 3 - 5 Days per Month,

Work Conditions

Environment: Outdoor/Field

Shift Work: Yes

On-Call: Yes

Weekend Work: Yes

Travel Required: 3 - 5 Days per Month,

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

Norfolk Southern is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, national origin, sex, sexual orientation, gender identity, religion, disability, status as a covered veteran, genetic information, or any other legally protected status not related to a person’s ability to do a job. If you believe you have been discriminated against, contact the EEO Helpline at (888) TALKEEO or View phone number on aiapply.co or email View email address on aiapply.co.


It is the policy of Norfolk Southern Corporation ("Norfolk Southern") to comply with all applicable laws, regulations, and executive orders concerning equal opportunity and nondiscrimination, including but not limited to during the hiring process, and to offer employment, training, remuneration, advancement, and all other privileges of employment on the basis of qualification and performance regardless of race, religion, color, national origin, gender, age, status as a covered veteran, sexual orientation, gender identity, the presence of a disability, genetic information, or any other legally protected status.
Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, discrimination, or retaliation in any form because they have engaged in or may engage in: filing a complaint (including a complaint of discrimination related to hiring); opposing an unlawful practice (including opposing any hiring practice they consider to be unlawfully discriminatory); assisting, testifying, or participating in an investigation, compliance review, proceeding or hearing related to federal, state, or local laws requiring equal opportunity (including with respect to alleged discrimination in hiring); or inquiring about or discussing pay.


Employees and applicants must report any complaint or concern about employment discrimination, harassment, or retaliation to their immediate supervisor (in the case of employees) or to Norfolk Southern's EEO office via telephone at 1 - 888 - TALKEEO (825-5336) or via email at View email address on aiapply.co. Norfolk Southern will accept any and all good faith complaints made by employees or job applicants to their immediate supervisor (in the case of employees) or to Norfolk Southern's EEO office.


Employees and job applicants may file complaints anonymously, and Norfolk Southern will preserve the anonymity of the complainant when requested, except as necessary to resolve the situation. Norfolk Southern will preserve the confidentiality of discrimination complaints to the maximum extent possible, except as necessary to resolve the situation, and will not publicize unnecessarily the subject matter of the complaints or the identity of the complainants.


Norfolk Southern will promptly, thoroughly, and effectively investigate all complaints of discrimination or retaliation including, as appropriate, conducting interviews with relevant witnesses, and reviewing material documents, including those submitted by the complainant or respondent, to the extent necessary to reach a reasonable conclusion concerning the allegations. Upon completion of the investigation, Norfolk Southern will inform the complainant of Norfolk Southern's conclusion and it will maintain a written record of its conclusion. Norfolk Southern will take prompt and appropriate corrective action, including and up to termination of employment, if it determines that discrimination or retaliation has occurred, including during the hiring process.


Norfolk Southern will include the substance of this mandatory guidance in every Special Agent job posting
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Norfolk Southern employees should further consult Corporate Policy 305 (Equal Employment Opportunity) and Corporate Procedure 305.2 (Equal Employment Opportunity Process).