Supervisor, Music Rehearsals (CCL)

The Supervisor, Music Rehearsals at Carnival directs live rehearsals for all music acts at CCL studios, including vocalists, rock bands, quartets, trios, and horn sections. This role provides feedback to achieve Carnival’s brand standards and leads orientations and engagement workshops. The Supervisor oversees a weekly mini concert “preview” series, ensuring performance preparation and structured feedback align with CCL’s live performance standards. Additional duties include executing strict rehearsal agendas for multiple groups, coaching and delegating responsibilities to shipboard Music Managers and group leaders, and integrating live music elements into production shows. The Supervisor maintains the music inventory at Carnival Studios, assists with equipment procurement, and supervises the music group wardrobe process. The Supervisor prepares Music Managers for shipboard contracts through training and stakeholder calls, utilizing internal data based on itinerary and guest demographics. The role oversees team member coaching, discipline, and action plans, develops, and communicates music department expectations, and motivates musicians. The Supervisor establishes best practices for a safe and fun shipboard and rehearsal process and collaborates with other supervisors to achieve similar goals. Essential Functions Direct live rehearsals for all music acts that come through CCL studios, including vocalists, 6‑piece rock bands, Latin quartets, electric string trios, and horn sections. Provide clear, applicable feedback in a fun way to musical groups to achieve Carnival brand standards. Lead orientations and engagement workshops. Oversee a weekly mini‑concert preview series for each musical act that goes through Carnival Studios, including performance preparation and structured feedback in accordance with CCL’s live performance standards. Maintain artistic integrity of fleet‑wide shipboard music program, including music acts, pro DJs, background music, music programming standards, demographic‑targeted performances, and the musician style guide. Provide feedback and direction during rehearsals, focusing on musical integrity, technique, style, showmanship, and on‑/off‑stage engagement. Update and maintain all music training materials. Collaborate with the Studios teams to build schedules and support technical needs, including I.E.M., wardrobe, etc. Execute strict rehearsal agendas for multiple groups simultaneously by coaching and delegating to shipboard Music Managers and group leaders, including integration of live music elements into production shows with singers and dancers. Maintain fleet issue tracking requests and music inventory at Carnival Studios. Assist with fleet‑wide and studio equipment ordering and procurement and supervise the music group wardrobe process. Team Leadership & Development Prepare Music Managers for shipboard contracts via training, calls with key stakeholders, and internal data based on itinerary and guest demographics. Oversee team member coaching, discipline, and action plans necessary to support studio and music operations. Develop and communicate music department expectations, motivate and inspire musicians, and instill Carnival values. Establish and maintain best practices for a safe and fun shipboard and rehearsal process. Collaborate with other supervisors to achieve similar goals and execute the music rehearsal process. Coordinate music collaboration with other supervisors and departments, including Technical, Youth, Experience and Production Shows. Partner with the Studio Manager, Casting & Booking Department, Manager of Music Direction, and production show team to create a facility rehearsal schedule. Liaise between shipboard and studio teams to ensure accountability and streamlined feedback and help develop career paths for Music Managers. Policy and Compliance Review and refine safety practices, create and enforce training programs, and ensure the highest level of team safety. Assist in emergency planning for natural disasters and execute emergency plans. Ensure full compliance with company policies, including Global HESS and ADA guidelines. Monitor ship locations for compliance with local and international laws and environmental impact considerations. Program Evaluation Maintain music program through strategic fleet audits, ship visits, and collaboration with fleet supervisors. Monitor monthly TGEM scores and guest comments to evaluate production performance and identify improvement areas. Financial Accountability Monitor rehearsal days per show and evaluate contractor schedules for fiscal responsibility. Track monthly budgets and review invoices for accuracy. Audit expense coding, categorization, and amounts to ensure alignment with entertainment account strings. Manage personal and direct reports’ travel arrangements and expenses in line with Carnival policies. Analyze guest and shipboard feedback to suggest improvements for production teams. Regularly review customer feedback and share insights with leadership to refine programs. Knowledge, Skills & Abilities Thorough knowledge of musical repertoire and vocal styles. Expertise in music performance, cruise ships, people management, business, hosted events, special events, production, operations, and events. Qualifications Bachelor’s degree in Music, Operations, Business, People Management, or Leadership (prefer Master’s degree). Extensive performance and teaching experience, cruise industry experience with leadership and people management. 5+ years in music performance, business, cruise entertainment, or comparable industry, preferably in a teaching or supervisory role. Proficiency with Microsoft Office 365, especially Excel, Word, PowerPoint. Strong attention to detail, scheduling and planning accuracy. Excellent verbal and written communication skills. Conflict resolution and problem‑solving abilities. Leadership, mentorship, decision‑making, adaptability, interpersonal skills, positivity, time management, diplomacy, organization, and project management capabilities. Night, holiday, weekend work required; split days off. Successful candidates will undergo a comprehensive 90‑day training program on the day shift, followed by an evening shift schedule with flexibility based on operational needs. Travel Less than 25% shipboard travel, likely. Work Conditions Work primarily in a climate‑controlled environment with minimal safety/health hazard potential. May be requested to work a different shift. Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods. May be asked to work a different shift such as day shift depending on operational need. Location Position classified as “in‑office.” Employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in or willing to relocate to the Miami/Ft. Lauderdale area. Benefits Health Benefits Cost‑effective medical, dental, and vision plans Employee Assistance Program and other mental health resources Additional programs include company‑paid term life insurance and disability coverage Financial Benefits 401(k) plan with company match Employee Stock Purchase plan Paid Time Off Holidays – All full‑time and part‑time employees with benefits receive days off for 8 company‑wide holidays, plus 2 additional floating holidays at discretion. Vacation Time – Full‑time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part‑time employees receive time off based on hours worked, minimum 84 hours/year. Sick Time – Full‑time employees receive 80 hours of sick time each year; part‑time employees receive time off based on hours worked, minimum 60 hours each year. Other Benefits Complementary stand‑by cruises, employee discounts on confirmed cruises, and special rates for family and friends Personal and professional learning and development resources, including tuition reimbursement On‑site fitness center at our Miami campus Equal Employment Opportunity Statement Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. It does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical, or sensory disability, or any other classification protected by applicable law. (Reference to EEO policies and ADA guidelines.) #J-18808-Ljbffr