Home Health Patient Account Representative

Home Health Patient Account Representative

CMMC South Campus - Floresville, TX 78114

Overview

Position Type: Full Time Job Shift: Day Education Level: 2 Year Degree Travel Percentage: None Category: Health Care

Description

Summary: Coordinates all patient and insurance billings for the medical facility by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Contacts patients regarding outstanding balances.
• Establishes payment plans to help patients manage payment of bills.
• Sends delinquent accounts to collection agencies.
• Processes insurance payments to patient accounts in computerized system.
• Creates and mails insurance claims and patient statements.
• Rebills insurance companies or other third parties to secure payment for patients.
• Verifies all entries made by cashiers and makes corrections if necessary.
• Trains appropriate personnel on computerized billing system.
• Responds to patient billing and statement inquiries.
• Makes recommendations to management for write-offs.

Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

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Other Qualifications: Requires high school graduate or GED. Knowledge of THMP Medicare/Medicaid system and insurance payor guidelines desirable. At least 2 years of hospital commercial collection experience, resulting in maximum reimbursement. Must be detail oriented with excellent communication skills. Great customer service skills a must. Computer literate, knowledge of, or ability to learn hospital soft ware is required. Evening and weekend shift as required.

Connally Memorial Medical Center