Sales Operations Specialist

Job Description

Job Description

Company Description 

At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. 

Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. 

The Sales Operations Specialist is an office based position and will play a critical role in supporting the Sales team by owning key processes and tools that drive efficiency and performance. This role is responsible for the health of our sales pipeline, managing enablement tools, optimizing sales processes, and providing essential support to sales leadership. 

The ideal candidate is a highly organized, detailed-oriented professional who can identify opportunities for improvement and ensure the sales team has the resources and support needed to meet company goals.

This is an office based role and requires reporting to our HQ in Baltimore daily.  

• Owner of salesforce opportunity forecasting and overall health.
• Help train staff on proper use of sales enablement tools and ensure their proper use. Current tools include google workspace, salesforce, salesforce engage and zoominfo. 
• Identify inefficiencies with sales operations and continually improve. 
• Owner of sales enablement tools including interacting with vendors and optimizing usage.
• Manage and create reports and dashboards daily, monthly, quarterly and annual activities and results are achieved and aligned with company goals. 
• Directly communicate with sales staff and leadership on stalled opportunities and improve opportunity velocity. 
• Optimize processes and methodologies for effective sales activities, including expectation setting and system utilization.
• Work with events staff and marketing to ensure leads are properly input and processed by the sales team.
• Generate various reports to provide visibility into sales performance and order fulfillment status.
• Heavily support sales teams in all sales enablement requests

• Proficiency in Salesforce and creating reports
• Comfortable with data collection, cleaning and visualization
• Effective communication and collaboration skills, with the ability to work cross-functionally.
• Strong analytical skills with the ability to interpret sales data and generate actionable insights.
• Ability to adapt quickly yet still deliver high-quality work in a fast-moving, energetic environment
• Detail-oriented with a strong emphasis on accuracy and quality.

• BA/BS in Management Info Systems, Data Science, Business Technology, Business Analytics or related field or equivalent experience 
• 0-3 years’ experience in a sales operations or data analytics role 
• Salesforce Certifications preferred

• Paid Time Off
• Paid Holidays
• 401(k) Retirement Plan 
• Medical, Dental, and Vision Plans
• Short-term Disability, Accident, Hospital, and Cancer Insurance
• Live Near Your Work HomeBuying Incentive
• Employee Referral Bonuses

The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.

Additional Information:

All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.

Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.

Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All your information will be kept confidential according to EEO guidelines.

AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.