Chief of Staff, Go to Market (GTM) Operations

About Equinix Equinix is the world’s digital infrastructure company. Job Summary The Director / Chief of Staff, Go‑to‑Market (GTM) Operations is a senior, execution‑focused partner to the SVP of GTM Operations. This role strengthens decision‑making, performance management, and operational rigor across the GTM organization by owning data, analytics, business insights, and operating cadence. Acting as the central hub for GTM reporting and analysis, this role ensures the SVP and GTM leadership team have clear, accurate, and timely insights to run the business—particularly in an environment without a dedicated analytics team. While the role supports strategic planning, its primary focus is hands‑on, data‑driven execution and performance visibility across Sales, Marketing, Finance, RevOps, Product, and Strategy. Responsibilities Executive Partnership Serve as a trusted operational partner to the SVP, supporting execution, decision preparation, and follow‑through Anticipate reporting and insight needs; equip leadership with clear, decision‑ready data Translate priorities into dashboards, metrics, and action plans Data, Analytics & Business Insights (Primary Focus) Own GTM data, analytics, and reporting across the organization Build and maintain dashboards and scorecards covering pipeline, forecasting, productivity, capacity, and revenue performance Synthesize complex data into clear insights, risks, and recommendations Partner with Sales Ops, RevOps, Finance, and Systems to ensure data integrity and metric consistency GTM Operating Cadence & Performance Management Own GTM operating rhythm (MBRs, QBRs, forecast reviews, planning cycles) Prepare concise, data‑driven pre‑reads and executive updates Track commitments and action items to ensure accountability and execution Cross‑Functional Initiatives Support high‑impact GTM initiatives (process improvements, tooling changes, coverage and capacity models) Establish lightweight governance, timelines, and success metrics Coordinate across teams to remove blockers and maintain momentum Communication & Continuous Improvement Act as an extension of the SVP’s operational voice in cross‑functional forums Improve consistency, scalability, and automation of GTM reporting and processes Qualifications 8–15+ years of experience in GTM Operations, Sales Ops, RevOps, Business Operations, or Analytics Proven experience supporting senior leaders in data‑driven, execution‑focused environments Strong analytical skills with hands‑on experience building dashboards and performance reporting Excellent executive communication and attention to detail Comfortable operating with limited analytics infrastructure Bachelor’s degree required; advanced degree or analytics certifications a plus What Success Looks Like GTM leaders have trusted, consistent, decision‑ready data Performance risks are identified early and addressed proactively The SVP spends less time chasing data and more time driving outcomes GTM reporting and operating rhythms are standardized, scalable, and effective Pay Range United States - Redwood City Office GHQ : 213,000 - 319,000 USD / Annual The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Benefits Equinix ensures all benefits are in line with our core values: competitive, inclusive, sustainable, connected, and efficient. If you are in any career stage, you’ll be able to enhance your experience and bring your whole self to work. Employee Assistance Program : An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Equal Opportunity Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organization affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here. This posting is a new position within our organization. #J-18808-Ljbffr