Area Service Technician

TLD Area Service Technician

Boise, ID

Full-time

AERO Specialties is a world leader in manufacturing and distributing high-quality ground support equipment (GSE). We opened our doors in 1987 as a small, local manufacturer and have grown tremendously with offices in the Boise, ID, USA area and multiple international sales as service locations. We remain dedicated to the company's mission of providing the best GSE and customer service possible. We are seeking new team members who share our core values and vision: building a team of people dedicated to our purpose who strive for excellence in performance!

The TLD Area Service Technician will be representing TLD from AERO Specialties in Boise, Idaho and its core principles before our customers. They will be to complete service repairs, service bulletins, and training classes. All area service technicians will report directly to an assistant service manager.

What Are We Looking For?

Someone with the following core competencies:

• The ability to work hard, to complete multiple challenging tasks/projects within agreed time frames and with the appropriate level of critical thinking and quality. To manage daily, monthly and annual goals with clear, proactive communication and follow-up across all teams, both internal and external.
• To drive to improve the business and its processes by seeking efficiency in all activities.
• A commitment to be your best self - everyday; to taking responsibility for your actions; to taking a positive approach towards your coworkers, our challenges and our failures; to pushing yourself and your coworkers for results.

We strive for success but sometimes we miss. When we do, we expect everyone to pull together, to get back up and to push forward again - together.

And someone who can:

• Troubleshoot and diagnose problems.
• Perform repairs and adjustments to various components and operating systems on the TLD product line, equipment or related components.
• Ability to disassemble components and to reassemble.
• Professional interaction with internal and external customers.
• Performs routine housekeeping duties, including cleaning work area, tool boxes, and company vehicle(s).
• Inspects, repairs and/or overhauls components, such as electrical, pneumatic, and hydraulic systems.
• Travel approximately 70% of the time, primarily within the Northwestern United State to perform on-site service, repairs, and customer service.
• Performs other duties as assigned.

Requirements

What qualifies someone for this position?

• Ability to perform physical requirements of the job (prolonged physical exertions, including standing, lifting, pushing, pulling, squatting, bending, kneeling, climbing and working in awkward positions and tight areas).
• Must be able to lift weights exceeding 50 pounds.
• Good mechanical aptitude with basic knowledge of vehicle maintenance and repair.
• Experience with diesel powered vehicles preferred.
• Familiarity with the use of repair manuals, wiring (electrical) diagrams and schematics necessary to troubleshoot or repair failed components.
• Ability to work in all weather conditions.
• Excellent written and verbal communication skills to be able to communicate effectively and professionally with internal and external customers.
• Must possess basic hand tools necessary to perform assigned tasks.
• Familiarity with using a computer.
• Additional skills may be required to complete an additional task(s) specific to work location.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Legally eligible to work in the United States.
• Must be at least 18 years of age.
• 3 years of service repair experience; in hydraulic, pneumatic, mechanical and industrial skills with some PLC experience and HVAC.
• Must have a valid driver's license.
• Must complete pre-employment testing, including a background check
• Must be able to read and speak the English language
• No travel restrictions.
• Customer service skills

What Do You Get In Return?

• Competitive pay DOE!
• We pay 100% of your (the employee's) health insurance premium at time of eligibility (after 60 days at 1 st of the month)!
• Health Reimbursement Account (HRA)!
• Flexible Spending Account (FSA)!
• Employer match for 401k with eligibility to participate after only 90 days!
• Options for short-term and long-term disability insurance!
• Flexible work schedules!
• Paid vacations and personal time; the longer you're with us, the more you'll accrue!
• Paid holidays!
• Potential for profit sharing!