Palmdale USD Regional Program Manager

Regional Program ManagerJob Type: Full-Time, Hybrid (75% in person on the field, 25% remote) Location: Palmdale, CA (must be located in Palmdale, CA or surrounding area) Pay Range: $ 70,304 - $73,500 Reports To: Operations Manager BenefitsHealth (Elevo covers 50% of medical premium)Dental & Vision (Elevo covers 75%)No Cost, Short-Term Disability & Basic Life Insurance401k Plan (Employer Match)Generous PTOABOUT US Elevo's mission is to transform the well-being of students, so they look forward to coming to school. Our WASC-accredited curriculum engages students and fosters social-emotional learning through fun, physically active games, sports, and enrichment activities across arts, humanities, and STEM. Through our Expanded Learning Opportunities Program, Before & After School Programs, and Summer & Intersession Programs, we create environments where students learn, move, and thrive beyond the classroom.THE ROLE The Regional Program Manager (RPM) is the comprehensive owner of program execution across a portfolio of school sites. This role is responsible for delivering a high-quality student experience by leading staffing, training, coaching development, and site operations.As the primary field leader, the RPM ensures coaches are prepared for success through ongoing development and in-field coaching. This role blends program leadership, people management, and training execution to drive consistent, high-quality delivery aligned to Elevo standards. The RPM also serves as the primary point of contact for site-level partners, building strong relationships with school staff and principals to ensure alignment, responsiveness, and satisfaction. The best RPMs don't just manage programs, they lead people. They show up with presence, earn trust quickly, and hold standards with clarity and care. They build engaged, accountable teams that deliver strong program outcomes and are energized by Elevo's mission to make a meaningful impact on students.KEY RESPONSIBILITIES Program Ownership & ExecutionOwn program quality across assigned sites, ensuring alignment with Elevo standards and district expectationsMonitor program health through staffing, training effectiveness, student engagement, and partner feedbackEnsure consistent execution of all standard operating proceduresMaintain a consistent on-site presence (3–5 days per week) to support coaches and ensure program qualityPrepare coaches for field execution through hands-on training and real-time supportReinforce training through in-field coaching aligned to Elevo's instructional approachProvide in-field coaching through observation, modeling, and feedback to drive performance and retentionServe as the primary point of contact for site stakeholders, including principals and school staffBuild strong relationships to ensure alignment and a positive customer experienceProactively resolve site-level concerns with urgency and professionalismPeople Leadership & Coach DevelopmentLead with visible presence and credibility, model the standard you expect from your coachesCoach with empathy and intention, understand what motivates each individual and adapt your approach to unlock performanceNavigate conflict and difficult conversations with professionalism, fairness, and careBuild a team culture where coaches feel supported, challenged, and accountable to a shared missionRecognize and celebrate wins, share credit openly, and take ownership of setbacks, modeling accountability at all timesPartner & Stakeholder RelationsServe as the primary point of contact for site leaders, including principals and school staffBuild strong, trust-based relationships that reflect Elevo's commitment to excellence in schoolsAddress site-level concerns proactively with urgency, sound judgment, and a service mindsetRepresent Elevo's values consistently and professionally in every partner interactionPOSITION QUALIFICATIONS Required2–4+ years of experience in program leadership, education, youth development, operations, customer success, or people managementExperience leading teams through coaching and feedbackStrong communication skills with ability to engage internal teams and external partnersAbility to manage multiple priorities in a fast-paced environmentComfortable working in school environments with regular site visitsReliable transportation and the ability to travel between sitesPreferredExperience in TK–6th education, afterschool, or expanded learning programsExperience facilitating training or professional developmentBilingual (Spanish preferred in some regions)Proficiency in Microsoft Office or Google WorkspaceSKILLS, KNOWLEDGE & TRAITSStrong people leader with a coaching mindsetHigh ownership with strong follow-throughOrganized and able to manage multiple sites and prioritiesProactive problem-solverRelationship-driven and customer-focusedAdaptable and comfortable operating in ambiguityAble to balance strategy with hands-on executionADDITIONAL REQUIREMENTSMust pass DOJ & FBI Live Scan (background check)TB clearanceCompletion of Mandated Reporter Training (upon hire)Ability to meet the physical demands of an active program environmentThe responsibilities listed above are intended to describe the primary duties of this role and are not an exhaustive list. Additional duties may be assigned based on program and business needs.This position's target annual base pay range is $ 70,304 - $73,500. Final pay determinations may depend on various factors, including, but not limited to, experience level, education, geographic location, knowledge, and skills. Elevo also offers a full range of health insurance benefits, 401(k) company match, and paid time off benefits. Elevo is committed to creating a diverse work environment and is proud to be an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Elevo is an e-verify employer.