District Maintenance Supervisor
INGERMAN
District Maintenance SupervisorThe District Maintenance Supervisor is responsible for overseeing all maintenance activities within a portfolio of properties. This includes onboarding, training, mentoring and coaching Maintenance Supervisors, assisting maintenance team members in performing complex repairs, troubleshooting, carrying out preventative maintenance, maintaining and improving the condition of property grounds and buildings, and the timely completion of work orders.This position will be based out of Quakertown, PA & requires travel to multiple locations throughout Pennsylvania:York, PAEast Greenville, PACoatesville, PAWith occasional travel to Lancaster, PAEssential Job FunctionsModels company mission and valuesChampions continuous improvement and regularly champion the execution of strategies to enhance resident satisfaction, work processes and property performanceAssists maintenance team members in performing complex repairs, troubleshooting mechanical systems, and completing preventative maintenanceUses all resources available to meet deadlinesOversees the restoration of vacated apartments to move-in condition for new residentsConducts maintenance-related inspections, including building and alarm systemsOversees contractors and inspects their work to ensure the highest quality outcomesEnsures work orders are responded to in a timely manner and repairs are completed as requiredConfirms the removal of snow, ice and leaves from sidewalks, walkways, steps and driveways/parking spacesVerifies that maintenance team members are complying with all company and OSHA standardsResponds to on-call emergencies on weekends, evenings, and holidays—resolve as circumstances warrantPatrol properties monthly to identify areas in need of cleaning and/or capital improvement, and follow-up on the completion of required workEnsures maintenance team members perform and adhere to the preventative maintenance plan/programMaintains a professional and courteous demeanor with all residents, prospects, staff and contractorsSecures MRK equipment to prevent/deter theftEnsures company tools and equipment are in optimal conditionVerifies that team members are adhering to safety guidelines in the operation of all tools and machineryReports lease violations to Property ManagersAdheres to Fair Housing Laws in all resident and prospect interactionsOnboards, trains, mentors and coaches Maintenance Supervisors, Maintenance Technicians, and Porters.Helps new maintenance employees to increase their job proficiency and personal productivityProvides feedback and counsel to Regional Property Managers, Property Managers, Maintenance Supervisors, Maintenance Technicians and Porters, as necessaryOther duties as assignedRequirementsKnowledge, Skills, and AbilitiesHigh school diploma or GED requiredMinimum of seven years of maintenance or construction experienceFive years of experience as a full-charge residential maintenance technician is preferredMinimum of four years supervising 3 – 4 staff members, including advanced leadership trainingHVAC certification is requiredEPA certification is requiredKnowledge of OSHA rules and regulationsMust be able to work a flex schedule and be on-call for emergencies on weekends, evenings, and holidaysRequires the ability to read, speak and comprehend the English languageProficiency in performing plumbing, electric and machinery repairAbility to follow direction and work independentlyAdvance analytical and organizational skillsAdvanced troubleshooting and problem-solving skillsAbility to work in a fast-paced, action-oriented environmentRequirementsMust have hand toolsANSI approved steel-toe shoes/compositeMust have a valid Driver's LicenseMust have reliable transportationWilling to assist with other properties within the portfolio and surrounding portfolios as neededWilling to travel up to 30% of the timeOur ValuesEmbrace New Ways: obstacles are opportunities, and challenges are catalysts for changeServe the Community: give back and pay it forwardDrive to Achieve: ambition and determination – we can achieve anything we can imaginePurpose Over Pride: Collaboration, thoughtful listening, and respect guide how we work with each otherWE'VE GOT YOU COVEREDWe take pride in supporting the health and well-being of our teammates and their families:Full medical, prescription, dental and vision benefitsCompany paid life and AD&D insuranceCompany paid short-term and long-term disabilityA 401(k) retirement plan with company matchPaid time off, accrued based on years of serviceSupplemental insurance for employees and familiesEmployee Assistance Program for confidential counselingAdditional paid day off to provide community or charitable servicesPaid holidays; approximately fourteen (14) per yearPeace of mind and a great working environmentMRK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, and gender identity.
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