Human Resources Associate (TE)

Human Resources Associate (TE) (HR Associate, 1710)

This is a temporary employment (TE) opportunity, one-year employment. Are you ready to take on a career where your work directly impacts the lives of thousands of Marylanders every day? Do you thrive in fast-paced environments, enjoy solving real-time challenges, and feel motivated by meaningful public service? If so, the Maryland Transit Administration (MTA) wants you on our team.

Maryland Transit Administration (MTA) is recruiting for an Human Resources Associate (TE). The Human Resources Associate (TE) position provides front-line administrative and operational support for the Human Resources Department and serves as a key support position within the HR administrative team. Reporting directly to the HR Office Manager, this position is responsible for front desk and reception coverage, administrative support functions, coordination of onboarding activities, and assistance with general HR operations and administrative projects.

This position also provides administrative support to HR Deputy Directors and assists with maintaining efficient day-to-day office operations to ensure a professional, customer-focused experience for employees, applicants, retirees, vendors, and visitors interacting with the Human Resources Department.

The ideal candidate is computer savvy, highly organized, customer-service oriented, detail-focused, and able to manage multiple priorities in a fast-paced environment while maintaining professionalism and confidentiality.

Essential Functions & Responsibilities

Front Desk & Reception Operations

• Serve as the primary front desk and reception contact for the Human Resources Department.
• Greet employees, applicants, retirees, vendors, and visitors in a professional and welcoming manner.
• Answer and route incoming calls, emails, and inquiries to appropriate HR staff.
• Monitor lobby/reception areas to ensure a professional and organized environment.
• Schedule and coordinate conference room usage and visitor appointments as needed.
• Assist with managing incoming and outgoing mail, deliveries, and HR correspondence.

Administrative Support

• Provide administrative support to HR Deputy Directors.
• Prepare correspondence, reports, forms, meeting materials, presentations, and other administrative documents.
• Maintain calendars, coordinate meetings, and assist with scheduling activities.
• Assist with maintaining organized electronic and paper filing systems.
• Support preparation of spreadsheets, logs, trackers, and HR records.
• Coordinate office supply inventory and administrative purchasing requests.
• Assist with data entry and routine updates within HR systems, databases, or tracking tools.

HR Operational Support

• Assist with onboarding activities for new employees, including preparation of onboarding materials, scheduling onboarding sessions, and coordinating logistics.
• Support HR administrative processes related to recruitment, personnel transactions, benefits, leave management, and employee services as assigned.
• Assist with maintaining personnel files and ensuring documentation is properly organized and retained.
• Help coordinate employee communications, HR events, meetings, and training sessions.
• Support HR staff with routine follow-up activities and administrative coordination.
• Assist with processing and tracking HR-related forms and documents.

Administrative Project Support

• Assist the HR Office Manager and HR leadership team with small administrative and operational projects.
• Help maintain departmental trackers, reports, and workflow monitoring tools.
• Support implementation of administrative process improvements and organizational initiatives.
• Assist with special projects, audits, and departmental initiatives as assigned.

Qualifications

Education: Graduation from a standard high school or possession of a State high school equivalency certificate. Experience: Three (3) years of general clerical or administrative support experience. *One (1) year of which must have been paraprofessional HR experience involving the application of public sector procedures, policies, rules and regulations to specific employment actions. Selective Qualification recruitments are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skill, or ability). No substitution is allowed for a selective qualification.

To Apply: You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority. Selected candidates may be subject to background and reference checks. Note: Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing. It is highly recommended that applications be completed and submitted online by registering at Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website. Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), . Reasonable accommodation for persons with disabilities will be provided as requested. The Maryland Department of Transportation is not sponsoring new employees in application of the H-18 Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer. TTY call 711 TTY Users May Also Call Their Telecommunications Relay Service

WE ARE AN EQUAL OPPORTUNITY EMPLOYER MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.