Supervisor (Full Time) Day - Trinitas Regional Medical Center

Job Overview: RWJBH Security Supervisor supports and oversees the shift Security team. The Security Supervisor ensures a safe and secure environment for all patients, visitors, and staff with a blend of vigilance and compassionate service. You will be part of a team that represents the Organization using a positive attitude when on duty in all interactions. The supervisor balances the demands of security protocols with understanding and respect for those in the healthcare setting. This role is central in upholding our commitment to safety, customer service, and supportive care embodied by our mission to compassionately protect and help the people, property, and quality of our health system together. Qualifications: Required: 2 years of Hospital related Security experience, Supervisory experience. High School Diploma or GED required. Possession of a valid New Jersey Driver's License with eligibility to be covered by RWJBH insurance carrier. Obtain Current BLS (Basic Life Support) Certification within ninety (90) days of hire. Ability to acquire certification for de-escalation training such as CPI or Handle with Care Behavioral Management System within ninety (90) days of hire. Preferred: Bachelor's degree preferred. A minimum of one (1) year of customer service, security experience, or prior military service preferred. Security Officer Registration Act certification preferred. Proficiency in keyboarding/data entry and experience with Microsoft Office Suite. Strong command over verbal and written communication. Bilingual language skills to effectively communicate with a multilingual community preferred but not required (e.g., Spanish, Portuguese, Polish depending on facility needs). Scheduling Requirements: 6:00am - 2:00pm Full Time Essential Functions: Inspects work performance/assignments and recommends improvements in work methods. Responsible for officer training and record keeping. Reviews all Security Officers reports for completeness, accuracy, and forwards it to the Security Manager/Director for review. Ascertains that officers are in proper uniform and that assigned equipment is available and operational. The security supervisor will escalate all irregular activities and concerns to the Security Leadership Team. Will be designated department representative at a number of committees and meetings. The Supervisor will assist staff scheduling and monitor overtime callouts and tardiness. Conduct patrols and monitor facilities to maintain a secure environment for healthcare operations adapting to indoor and outdoor posts as required. Provide professional customer service while vigilantly watching for and addressing potential security threats. Manage access control systems, perform data entry, and utilize Microsoft Office for incident reporting and administrative tasks. Demonstrate strong interpersonal and communication abilities to effectively engage with a diverse population. Respond to emergencies participating in crisis de-escalation using certified training techniques. Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer Benefits and Perks: Medical/Dental/Vision plans 401 (k) PTO Short & Long Term Disability Basic Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Discounts Through our Partners NJ Devils NJ Performing Arts Center Verizon And many more! #J-18808-Ljbffr