Guest Experience Manager - Frontline & Training
Presque Isle Downs, Inc.
A prominent racetrack in the USA is seeking a Guest Services Manager responsible for enhancing guest experiences through leadership and effective communication. This role requires managing call flows, supporting team operations, and ensuring a positive guest journey. The ideal candidate will possess strong software skills, particularly in CRM platforms like Salesforce, and will be committed to delivering exceptional customer service while mentoring team members. Applicants needing to work flexible schedules, including weekends and holidays, are encouraged to apply. #J-18808-Ljbffr Presque Isle Downs, Inc.
Vacancy posted 4 days ago
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