Security Guard

Security GuardThe role of the Security Guard is to provide professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various policies.Through the employee's own efforts, the employee accomplishes the following essential functions:Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Provide quality services and excellent customer service to employees, guests and clients of HPCDC.Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means.Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety/security related incidents.Implement and enforce procedures that limit access by unauthorized people to the building and property.Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms.Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs.Facilitate fire drills and provide assistance as needed during evacuation.As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them.Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed.Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Security Guards report incidents pertaining to security and other non-routine incidents.Implement proactive and reactive safety procedures to prevent injuries of self and others.Provide assistance to coworkers and request assistance as needed to prevent injuries.Adhere to and enforce infection control procedures for communicable diseases and hazard communication.Participate in all investigations as needed and including into employee misconduct.Perform other job duties and special projects assigned by management.To perform the job successfully, an individual demonstrates the following competencies:Customer Service Orientation & Conflict ResolutionDependabilityEnforcing Laws, Rules, & RegulationsSafety FocusCommunicationInterviewing OthersProblem SolvingAdaptability & FlexibilityInterpersonal Skills and TeamworkEthicsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02).LL124Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families/individuals and/or disadvantaged populations.CPR/First Aid CertificationFrench/Spanish speaking.Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence.General Working Hours:Shifts vary and may change to include overnight shifts, days, evenings and weekends.Working From Home:All essential functions of this job cannot be completed working from home.Travel:May be required to travel about 5% of the time to purchase items or to attend a training.Physical Requirements:Climbing & Ambulating StairsStoopingKneelingCrouchingReachingWalkingStandingLiftingFingeringGraspingTalkingHearingFeelingHeavy workVisual acuityThe Security Guard will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes.The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status's and temperament.The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee's request.This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee.Job Description Acknowledgement and Acceptance_________________________________________________________________ _______________________ Employee Signature Date_________________________________________________________________ _______________________ Supervisor's Signature