Dispatcher
Ridensafe
DFW Metro Area, Texas Dispatching Full Time Shifts: Alternating 12-hour shifts Weekdays: 10:00am - 10:00pm | Weekends: 8:00am - 8:00pm Week 1: Sunday/Wednesday/Thursday | Week 2: Monday/Tuesday/Friday/Saturday Responsibilities Scheduling and Routing Receive and process trip requests from healthcare facilities and patients. Assign drivers to trips based on location, vehicle type, and patient needs. Optimize routes to maximize efficiency and minimize patient wait times. Communication Maintain real-time contact with drivers via radio and dispatch software. Communicate schedule changes, delays, and special instructions to drivers promptly. Serve as the primary point of contact for patients and facility staff regarding trip status. Documentation Maintain accurate records of all dispatched trips, driver assignments, and patient information. Log and report any incidents, delays, or service issues. Ensure compliance with HIPAA and company confidentiality policies. Qualifications High school diploma or equivalent required. 1+ years of dispatching or logistics experience preferred. Proficiency with dispatch software and GPS navigation tools. Strong multitasking and problem-solving abilities. Excellent verbal and written communication skills. Ability to remain calm and focused in a fast-paced environment. #J-18808-Ljbffr Ridensafe
Vacancy posted 1 day ago
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