Bilingual Quality Assurance & Customer Experience Lead
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Specialist in Atlanta, Georgia. The role involves monitoring customer interactions and feedback, implementing quality improvement plans, and providing training for new hires. Candidates should have over 8 years of relevant experience and strong analytical skills. This position offers a dynamic work environment focused on continuous improvement. Join us to enhance customer satisfaction and drive quality initiatives in a professional setting. #J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Bilingual Quality Assurance & Customer Experience Lead in Atlanta, GA vacancy
- ...effective and efficient support to customers, team members, business... ...a positive customer experience while supporting various operations... ...policy, procedure and quality standards within service standards... ...best practices. Preferred: Bilingual (Spanish) Working Conditions...BilingualWork experience placementWork at officeMonday to FridayFlexible hoursShift workNight shiftRotating shift
Work For Warriors Georgia
Atlanta, GA2 days ago - Monitors customer interactions and reviews and analyzes... ...overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from... ...and staffing needs. Leads brainstorming sessions... ...quality control, quality assurance and/or training....BilingualContract workWork at office
- # Customer Service LeadAre you an experienced customer service professional... ...for a Customer Service Lead will be based out of our... ...also guiding workflow, ensuring quality standards, and supporting team... ...the overall customer experience.**You would also:*** Lead by...SuggestedTemporary workWork at officeFlexible hours
Traka (Assa Abloy)
Austell, GA3 days ago - ...service issues are handled efficiently to create a memorable ‘WOW’ experience. The ideal candidate must have a High School Diploma or GED, possess customer service experience, and ideally be bilingual in Spanish. Join a team that values energy, innovation, and the passion...Bilingual
- ...Shield Co Management, LLC in Atlanta, Georgia is looking for a Customer Service Manager to oversee a team of Customer Service... ...leadership. The successful candidate will have a minimum of 2+ years experience in customer service and at least 1 year in a supervisory role,...Suggested
$98.5k - $233.25k
# Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Bridgewater, Chicago, New York, Atlanta, San Francisco, IrvingApply for this job* Permanent* Experienced Professionals* Sales & Client Management & Solution Design* ID 485432-en\_USChoosing Capgemini...Permanent employmentFull timeLocal area$16.5 per hour
...Victoria’s Secret & Co, you’ll join a world‑leading specialty retail brand recognized globally for... ...for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves...Local areaImmediate startFlexible hoursNight shiftWeekend work- Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience...
- A leading technology company in the U.S. is seeking a Senior Manager of Customer Experience to lead a team and drive customer-centric initiatives. The ideal candidate will have 10-12 years of relevant experience in managing B2B accounts, along with a strong background in...
$17.5 - $22 per hour
Customer Experience Lead-Perimeter Mall Pay Range: $17.50 $22.00 Brand: Victoria's Secret Location: Atlanta, GA Location Type: On-site Job Area: Store: Management Employment Type: Full-time At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized...Full timeImmediate startFlexible hoursNight shiftWeekend work$15.5 - $29.2 per hour
...planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your... .... You will focus on driving safety, quality of outbound online orders, excellent pickup...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$17.5 - $22 per hour
Victoria's Secret is hiring a Customer Experience Lead for its store in Atlanta, GA. This full-time position focuses on driving top-line sales while providing exceptional customer experiences. The role involves coaching associates, maintaining visual merchandising standards...Full time- Honeywell International, Inc. seeks a Sr. Customer Marketing Manager to develop customer-centric marketing strategies in Atlanta, GA.... ...candidate should have at least 6 years of customer marketing experience and excellent communication skills. Benefits include comprehensive...
- ...about Chamberlin Service to potential customers (Market Share). The SAC will be engaged... ...sales goal will be a minimum of $500K. Experience If applicant does not have a four‑year... ...Skills Microsoft Office, English speaking, bilingual preferred. Abilities / Requirements...BilingualContract workWork experience placementWork at office
Chamberlin Roofing & Waterproofing
Atlanta, GA3 days ago - A leading personal care retailer seeks a Supervisor in Atlanta, GA. The role includes leadership tasks, developing team associates, and enhancing customer experiences. Candidates should have supervisory experience in retail and a passion for delivering exceptional customer...
- Euromarket Designs Inc. in Atlanta, Georgia is seeking a Team Leader for Customer Experience & Outreach. In this role, you will lead a designated team, ensuring sales goals are met and customers receive exceptional service. You will spend significant time on the sales floor...Flexible hoursNight shift
- Victoria's Secret in Atlanta, Georgia is seeking a Customer Experience Lead to provide exceptional experiences for customers and associates while... .... The ideal candidate will demonstrate leadership qualities, support operational excellence, and manage sales activities...
- ...Estimator responsible for assessing vehicle damage and coordinating customer repairs. The Estimator ensures effective communication with... ...position requires a high school diploma and at least 1-year experience in the field. Benefits include medical insurance and a 401(k)...
- A leading data solutions provider in Atlanta is seeking an experienced Data Engineer for their Enterprise Data Warehouse Team. The role involves redesigning legacy systems and executing new projects while handling over 170 petabytes of data with Google Cloud technologies...
$18.7 - $26.8 per hour
A leading healthcare services company in Atlanta is looking for a Senior Representative in Customer Service Operations. This role focuses on providing exceptional customer service... ...should have 3-6 years of relevant experience and a High School Diploma or equivalent....Hourly pay- Victoria’s Secret & Co. in Atlanta is seeking a Customer Experience Lead who will drive top-line sales by leading associates and delivering exceptional customer experiences. The role includes training staff, maintaining visual standards, and ensuring operational excellence...Flexible hoursNight shift
$35k - $65k
...Member Are you outgoing and customer-focused? Do you enjoy working... ...kind of exceptional customer experiences that reinforce the growth of... ...: Develop leads, schedule appointments, identify... ...oriented and able to multitask. Bilingual - Spanish preferred Compensation...BilingualFor contractorsHelen Onwuzulike - State Farm Agent
Smyrna, GA1 day ago- ...J oin Capgemini as a Financial Services Digital Customer Experience Strategy Leade r, where you will spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising and executing innovative digital strategies...Work at officeRemote workHome officeFlexible hours
Capgemini
Atlanta, GA5 days ago - ...candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction. Responsibilities:... ...other departments to ensure seamless customer experience Prepare and present reports on call center performance...
thryvlgbt
Atlanta, GA4 days ago - ...Financial Services Digital Customer Experience Strategy Leader Join Capgemini as a Financial Services Digital Customer Experience Strategy... ...spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising...Remote work
Capgemini Insurance
Atlanta, GA4 days ago - ...Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring... ...High school diploma with at least 12 months of relevant work experience Flexibility and adaptability to meet the demands of a dynamic...Full timeWork experience placementWork at officeWorldwideRelocationRelocation packageFlexible hours
Ricoh USA, Inc.
Atlanta, GA5 hours ago - ...AssuranceAmerica Managing General Agency, LLC is seeking a strategic leader to set the quality assurance and customer experience strategies for national growth. The ideal candidate will lead a team focused on developing QA functions and a robust Voice of Customer program....
- ...financing contracts per month. Offer top‑notch customer service, ensuring a transparent and... ...home financing product. Arrange and lead educational seminars at local mosques, organizations... ...2+ years of sales or customer service experience preferred. Experience in articulating...BilingualLocal areaImmediate startWorldwide
$21 per hour
Job Title Location 5376 New Peachtree Road, Ste 100, Chamblee, GA, 30341, United States Base Pay $21.00 / Hour Other Compensation Profit Sharing Job Category Customer Experience, CSR, Hybrid Employee Type Non-Exempt Midwest Protection ServicesBilingual- ...Job Description We are looking for an experienced Retail Customer Support Team Lead to join our organization and oversee the daily operations... ...and recommend process improvements to enhance the customer experience. The ideal candidate will possess strong leadership skills...Shift work
Wallace and Wallace Inc. Adventure Outdoors
Smyrna, GA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual Quality Assurance & Customer Experience Lead. Be the first to apply!
Related searches
- quality assurance lead Atlanta, GA
- customer success lead Atlanta, GA
- customer service coordinator Atlanta, GA
- customer experience lead Atlanta, GA
- customer success coordinator Atlanta, GA
- customer service team manager Atlanta, GA
- customer success team lead Atlanta, GA
- customer service team lead Atlanta, GA
- customer experience team leader Atlanta, GA
- bilingual work from home Atlanta, GA