Platform Product Manager

Job Description

Job Description

Position: Product Manager, Platform
Location: New York, NY
Salary: $185K - $230K + equity share
Work Arrangement: On-site, 30% travel to client healthcare facilities
V isa: H1B transfer can be considered

About the Opportunity

A rapidly growing AI-native healthcare technology company is seeking a highly technical, builder-oriented Product Manager to own and scale the platform capabilities powering agentic workflows across dozens of healthcare organizations nationwide.

This is not a traditional roadmap or stakeholder management role.

We're looking for a product builder who is comfortable working directly with code, experimenting with AI tools, and shipping products alongside engineers in days rather than quarters. You will play a foundational role in transforming successful customer deployments into reusable, scalable platform capabilities adopted across a rapidly expanding customer base.

If you've built agentic AI systems, internal developer tooling, workflow orchestration platforms, or AI-native products and want to apply those skills to solving meaningful healthcare problems, we'd love to speak with you.

What You'll Do

• Own and evolve the core platform that converts successful customer implementations into scalable, reusable multi-tenant capabilities.

• Partner closely with engineers, deployment teams, operators, and healthcare providers to identify common patterns and opportunities for productization.

• Design and manage the entire agentic product lifecycle: Build → Test → Deploy → Monitor → Evaluate → Improve → Scale.

• Drive architecture decisions, platform contracts, rollout strategies, and long-term maintainability across multiple customer environments.

• Run rapid experiments and validation cycles to identify high-value solutions and eliminate low-value initiatives quickly.

• Build self-learning and self-healing AI workflows with observability and evaluation built directly into the platform.

• Enable implementation teams to deliver customer outcomes faster without requiring linear headcount growth.

• Establish market-leading standards for AI automation quality, workflow reliability, and patient experience.
  

What We're Looking For

Required Experience

• 4-9 years of experience as a Product Manager, Founder, Builder, or Technical Product Lead.

• Demonstrated experience shipping agentic AI products end-to-end.

• Experience owning products beyond individual AI features or wrappers, ideally reusable platforms, infrastructure, developer tooling, or internal systems.

• Ability to work directly with engineers and participate in technical discussions involving APIs, architecture, workflows, orchestration, and evaluation systems.

• Experience building with AI-native development tools and workflows.

• Comfortable operating in ambiguity and running independent discovery and experimentation.

Preferred Experience

• Healthcare technology experience.

• Workflow automation or operations technology experience.

• Multi-tenant platform architecture experience.

• Experience supporting technical users, developers, operators, or implementation teams.

• Early-stage startup or founding product experience.

Technical Environment: You will regularly work with technologies including:

• Agentic AI systems

• Large Language Models (LLMs)

• Prompt Engineering

• Voice AI

• APIs and Integrations

• Workflow Orchestration

• Multi-Tenant Platform Architecture

• Evaluation Frameworks

• Observability Platforms

• CI/CD Pipelines

• AI Development Tools such as Claude Code and Cursor

• Healthcare and EHR Integrations

What Success Looks Like

• Customer-specific solutions become scalable platform capabilities.

• Automation quality continuously improves across deployments.

• Internal teams deliver customer outcomes faster and more efficiently.

• Platform adoption grows across all customers and implementation teams.

• AI workflows become increasingly autonomous, reliable, and self-improving.

Why Join

• Founding platform ownership with significant autonomy and influence.

• Opportunity to define how agentic AI is deployed in healthcare environments.

• Work directly with senior product and company leadership.

• Build products that have measurable impact on providers and patients.

• Join an AI-native culture focused on experimentation, speed, and execution.

• Meaningful opportunity for career growth and ownership within a high-growth organization.