Field Project Manager

Field Project Manager — Charlotte, NCDiakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.About the RoleDiakon Logistics is looking for a Field Project Manager to provide oversight of large scale, multi-family project work and serve as the liaison between the builder, our onsite crew, and/or client for appliance installation projects. This role is built for someone who knows large scale, multi-family builder/project business, communicates well with everyone from builder foreman/supervisor to clients. The Field Project Manager will bring direction and accountability to crews on site. You'll travel to multi-family job sites across the Eastern U.S., inspecting installs, meeting with jobsite installation crews, and keeping clients informed throughout the lifecycle of the project.ResponsibilitiesCoordinate movement across the life cycle of the project from pre-site walkthroughs, receiving product, offloading product, spread/uncrating product, installations, trash removal, deluxing product, and post-site punch listsInspect appliance installs on site and speak directly with builder foreman/supervisor when issues come upDeliver weekly project reports to clientsSpeak weekly with jobsite installation crews to review ongoing and upcoming projectsReport any product or site and/or installation concerns in real timeDocument installs in an application that generates client-facing reportsHelp track and inventory partsCoach on-site crews - install techniques, communication with site management, documentation, and organizationHelp recruit new job site installation crews and assess their readiness for job site placementIdentify and help develop new client relationshipsTravel up to 75%What We're Looking ForStrong verbal and written communication skills - comfortable coordinating across jobsite installation crews, site teams, clients, and internal staffDisciplined documentation habits and comfort with applications that generate client-facing reportsA natural mentor who can coach others on-siteWillingness to travel up to 3 weeks per month across the Eastern U.S.Lives in Charlotte, NC, metro area within local commuting distance to Charlotte Douglas International AirportPreferredExperience as an appliance installer, with the technical knowledge to inspect work and speak confidently to any issues foundBilingual (Spanish)Salary Range: $60,000-$65,000 / DOEDiakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.