Commercial Excellence Senior Consultant

Role Description

The Commercial Excellence Senior Consultant is a hands-on consulting role responsible for leading the development and delivery of client-centric solutions that strengthen pharmaceutical commercial capabilities. This role blends strategic thinking with practical execution and requires demonstrated experience working with health systems, IDNs, payers, and the evolving healthcare ecosystem. This role serves as a workstream leader across WLH engagements with a strong focus on:

• Strategic account management excellence
• Customer-centric resource development
• Commercial capability building

Unlike traditional strategy roles, this position requires someone who is both strategic and highly execution-oriented. The successful candidate must be equally strong in designing and facilitating high-quality tools, frameworks, working sessions, and client solutions.

The ideal candidate brings experience working across multiple pharmaceutical companies, therapeutic areas, or commercial structures and can apply that experience to help clients navigate real-world commercial challenges. This individual will quickly establish themselves as a trusted partner by:

• Demonstrated consulting maturity
• Executive presence
• Strong facilitation skills
• Exceptional communication skills
• Ability to translate complex insights into practical, customer-ready deliverables

This is a ready-now role requiring the ability to independently lead client-facing workstreams with minimal ramp-up. This role is remote, with the expectation of travel for client meetings and key engagements as needed.

Qualifications

• 7-10+ years of relevant experience in pharmaceutical commercial organizations, consulting, or related roles, with demonstrated senior-level client-facing responsibility
• Market access field leadership experience is highly desirable
• Demonstrated hands-on experience with health systems and IDNs
• Strong working knowledge of pharmaceutical commercial operations
• Ability to assess and prioritize therapeutic areas and brand strategies
• Demonstrated learning agility and innovative thinking
• Strong problem-solving skills
• Strong communication skills
• High comfort level with technology platforms and Microsoft 365 tools
• Knowledge of change management principles
• Pharmaceutical, agency, or commercial marketing experience preferred

Requirements

• Lead WLH engagements focused on strategic account management, customer segmentation, stakeholder mapping, and value-based engagement strategies
• Independently design and facilitate client working sessions, capability-building workshops, and strategic discussions
• Serve as a trusted partner to WLH clients
• Collaborate with WLH team members to collect, analyze, and synthesize customer and market data
• Ensure timely and high-quality development, delivery, and implementation of project materials
• Translate complex healthcare trends into clear implications for commercial teams
• Build client confidence through a consultative, highly customized approach
• Design and develop high-quality, customized tools, frameworks, and training materials
• Continuously refine and adapt materials based on client feedback
• Manage project workstreams and coordinate deliverables
• Identify and track key metrics to quantify effectiveness and business impact
• Operate independently and productively in a fast-paced consulting environment

Benefits

• Signing bonus for every role
• Remote-first culture with flexible scheduling and no relocation requirement
• Comprehensive medical coverage with 50% of employee premiums covered
• Flexible prescription services and 24/7 virtual care access
• 401(k) with a 3% employer match
• Generous paid time off for salaried team members