Senior Product Manager

Company Description

At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.

Our employees are integral to the company's success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.

Job Description

Reporting directly to the Director of Product Management, you will be the primary driver of product strategy for our cloud-based and on-premises notification solutions. Unlike a traditional analyst role, you will hold ultimate accountability for the "Why," "What," and "When" of the product. You will lead the transition from identifying requirements to defining market-winning strategies, managing the entire product lifecycle from discovery to sunset.

This is an office based role and requires reporting to our HQ in Baltimore daily.

A Day in the Life:

• Define and promote the long-term product roadmap for our SaaS, on-premises, IP-based audio and notification solutions and services, ensuring alignment with global market trends.
• Lead the end-to-end product lifecycle, including market opportunity assessment, business case development, and go-to-market execution.
• Act as the final decision-maker for the product backlog, balancing technical debt, maintenance, and high-value innovation to maximize ROI.
• Conduct deep-dive analysis of cloud infrastructure costs, third-party licensing, and operational overhead to optimize the SaaS platform's cost-to-serve model.
• Collaborate with Executive Leadership, Sales, and Marketing to align product goals with company revenue targets and customer needs.
• Conduct competitive benchmarking and customer advisory board sessions to ensure Alertus remains the industry leader in emergency notification.
• Work closely with Business Analysts, Engineering, and Design leads to ensure technical feasibility meets user-centric design, overseeing the high-level SDLC process.
• Define and track key performance indicators (KPIs) to measure product success, adoption rates, and customer satisfaction.
• Act as the subject matter expert for our product lines, representing Alertus at industry conferences and in high-stakes sales presentations.
• Conduct market research and competitive analysis to identify trends, opportunities, and customer needs.

Required Skills & Abilities:

• Exceptional ability to synthesize complex market data into a clear, actionable product vision.
• Experience in the end-to-end management of B2B SaaS and integrated hardware/software solutions.
• Deep understanding of cloud architecture, API integrations, and IP networking; ability to hold high-level technical discussions with Engineering.
• Advanced proficiency in Agile, Scrum, and Waterfall frameworks.
• Advanced proficiency in Agile methodologies, acting as a mentor to Business Analysts and Product Owners.
• Comprehensive understanding of cloud architecture, on-premises notification systems, and IP-based hardware
• Ability to translate complex technical specifications into intuitive, user-friendly features that drive customer satisfaction.
• Elite presentation and storytelling skills, with the ability to influence without formal authority across all departments.
• Expert knowledge of Jira, Confluence, and Product Management roadmapping software.
• Ability to travel on occasion.

Education & Experience:

• Bachelor's Degree in Business, Engineering, Computer Science or related field is required.
• MBA or advanced professional certification (e.g., NPDP, CPM, or CSPO) is highly preferred.
• 5-7+ years of experience in Product Management, with a successful history of launching B2B SaaS or integrated hardware/software products.

Alertus Career Advantages:

• Unlimited Paid Time Off
• Paid Holidays
• 401(k) Retirement Plan
• Medical, Dental, and Vision Plans
• Short-term Disability, Accident, Hospital, and Cancer Insurance
• Live Near Your Work HomeBuying Incentive
• Employee Referral Bonuses
• Flex Scheduling

$80,000 - $120,000 a year

The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.

Additional Information:

All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.

Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.

Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All your information will be kept confidential according to EEO guidelines.

AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.