Patient Service Representative

Patient Service Representative

Summit Hospital

Silverthorne, Colorado

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

The posted compensation range of $18.50 - $31.25/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

$400/month Summit County housing stipend available for full time residents of Summit, Park, Eagle, Grand, Clear Creek, Lake, and Chaffee Counties. Must work at least 80% physically on-site at a CommonSpirit Mountain Region site in Summit County and full time or part time status (PRN ineligible). More details available upon offer.

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

Join our Patient Service Representative team. As a Patient Service Representative you will:

• Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
• Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
• Demonstrate personal accountability for relationship-based care, organizational mission, and core values.

Job Requirements

• Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc.
• High School Diploma or GED required

Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally

St. Anthony Summit Hospital is a Level III trauma center serviced by Flight For Life Colorado. We are nationally recognized as a multiple-time recipient of the Press Ganey Guardian of Excellence Award for Patient Experience, and we were named a Top 100 Hospital in the U.S. by IBM Watson Health in 2018. We also are a Pathway to Excellence-designated hospital, recognized by the American Nurses Credentialing Center as being one of the best hospitals for nurses to work. We provide a full range of medical specialties and health care services to Summit County and the surrounding region, including surgical, emergency/trauma, critical care, birth center, orthopedics, breast care, digital mammography, breast MRI, radiology and imaging, infusion therapy, nuclear medicine, cardiology, oncology, Summit Sleep Disorders Center, Ear Nose and Throat (ENT), gastroenterology and Total Joint Replacement. We proudly provide convenient care where you live, work and play - that's why visitors and residents alike can count on us for emergent and urgent medical services. In addition to 24/7, Level III emergency care at St. Anthony-Summit Hospital in Frisco, we have three emergency mountain clinics at the base of the Breckenridge, Copper Mountain and Keystone resorts, as well as urgent care and primary care available from CMG High Country Healthcare clinics in Frisco, Breckenridge and Silverthorne.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

CommonSpirit Health is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at View phone number on click.appcast.io and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health participates in E-Verify.