Product Strategy & Operations Director

FloQast’s Product organization is at an inflection point. We have product‑market fit, a portfolio expanding across Close, Compliance, Reporting, and AI, and a customer base that runs their month‑end close on our software. We need a strategic operating partner to turn that position into the next phase of growth — someone who can shape how Product plans, measures, ships, and gets better. This is that role. FloQast builds the Accounting Transformation Platform. Thousands of finance and accounting teams — from high‑growth startups to global enterprises — use FloQast to manage the close, reconciliations, compliance, and reporting. Our customers care about precision and trust. So do we. About The Role Strategy and roadmap: sharpen planning, decide investments, sunset, portfolio alignment, and turn ambiguous inputs into prioritization frameworks. Metrics, OKRs, and product analytics: own product health system, design KPIs, OKRs, NPS, instrumentation, and executive reporting. AI tooling and best practices: deepen AI capabilities, improve team adoption, capture knowledge, maintain internal repository of Claude skills. Launch operations and PM craft: own end‑to‑end launch motion, raise PM bar, include hiring, career ladders, onboarding, and tooling. What You’ll Do Metrics, OKRs, and Product Analytics Lead strategic planning cadence: annual, quarterly, monthly; guide from inputs to outputs. Develop portfolio investment viewpoint and pressure‑test proposals with data. Prepare executive reviews for SVP/CPO with data‑driven materials and secure decision outcomes. Build frameworks for trade‑offs and transparent decisions. Own KPI system: leading/lagging indicators, OKRs, instrumentation, NPS methodology, and dashboards. Run product analytics stack; set standards for PM data usage. Create operating mechanisms to surface issues early across weekly, monthly, quarterly cycles. Translate data into compelling narrative. Lead end‑to‑end launch motion from beta to GA to adoption, in coordination with Marketing, Sales, Customer Success, and Support. Evolve early‑access and beta programs to scale across self‑serve and sales‑assisted segments. Raise PM bar by partnering on hiring, leveling, onboarding, and tools. Embed voice of customer in product decisions and close the loop with CX, Sales, and Marketing. Launch Operations and PM Craft Lead planning cadence for the Product organization, ensuring alignment of inputs and outputs. Drive executive reviews and decision making through data‑rich presentations. Build operating mechanisms to surface what works and what does not, early enough to act. Coordinate cross‑functional launches with Marketing, Sales, Customer Success, and Support. Scale beta programs across self‑serve and sales‑assisted segments. Partner on PM hiring, career ladders, and onboarding. What You’ll Bring 8+ years of product management, product operations, strategy, or top‑tier consulting experience. Time inside a $100M+ ARR B2B SaaS product organization. Proven ownership of planning and OKR cadence for a sizable Product or Engineering organization. Quantitative fluency: SQL, BI tools, and product analytics platforms; ability to build dashboards executives actually use. Track record of defending strategic viewpoints with data against senior stakeholder pushback. Experience running cross‑functional launches at SaaS scale. Strong written communication; memo writing that drives meetings to decisions. Operating temperament: high agency, judgment, comfort with ambiguity, and ability to codify recurring problems into durable systems. Bonus Points Direct PM or PM leadership experience. Domain familiarity with accounting, ERP, audit, or finance workflows. Experience supporting an SVP Product or CPO directly as chief‑of‑staff‑style operator. Experience building a Product Operations function from scratch. What Success Looks Like Months 1–3: Diagnose – sit inside our planning cadence, OKR system, launch motion, and PM workflows; map what is working, broken, or missing. Months 4–6: Ship the first upgrade – pick one system (likely our planning cadence or executive product‑health reporting) and make it best‑in‑class. Months 7–9: Codify the launch motion – turn product launches into a repeatable, instrumented motion across the portfolio. Month 12: Indispensable – you are the person the SVP / CPO cannot imagine operating without because the planning system, metrics system, and launch system all run better than before you arrived. Why This Role Matters This is not a process role. The Product Operations function we are building will set how FloQast invests, measures, and ships at a pivotal moment as the company has a real shot at becoming the system of record for finance and accounting teams worldwide. If shaping that operating model sounds like the most interesting work you could be doing over the next five years, we should talk. Compensation and Benefits Base salary range: $188,000‑$282,000. Total Rewards includes medical, dental, vision, family forming benefits, life & disability insurance, and unlimited vacation. FloQast reserves the right to adjust pay ranges and benefits. #J-18808-Ljbffr FloQast