Guest Linen Attendant

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Guest Linen Attendant | Fresh Linens. Exceptional Stays.

At Western States Lodging & Management, we believe great hospitality is built on the details. As a Guest Linen Attendant , you’ll play an important behind-the-scenes role in creating a clean, comfortable, and welcoming experience for every guest.

If you’re experienced in laundry operations, take pride in quality work, and are ready to work with greater independence while supporting your team, this could be a great fit.

What’s in it for you- Compensation & Benefits

• Competitive Pay - hourly.
  • The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
• 401(k) with a dollar-for-dollar company match up to 4%
• Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
  • Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and Vacation benefits

What You’ll Do

• Collect, sort, wash, dry, fold, organize, and distribute hotel linens and towels
• Operate commercial laundry equipment proficiently and safely
• Handle linens properly throughout the laundry process to help prevent unnecessary wear or damage
• Inspect linens and towels for stains, tears, damage, or other quality concerns
• Perform minor linen repairs or adjustments when appropriate
• Maintain high standards for cleanliness, presentation, and quality control
• Monitor linen and towel inventory levels and communicate supply needs to the Housekeeping Supervisor
• Assist with inventory counts and ordering supplies as needed
• Help train new Guest Linen Attendants on procedures, equipment, safety practices, and quality standards
• Provide guidance and support to newer team members as needed
• Maintain a clean, organized, and safe laundry workspace
• Follow proper procedures for handling laundry chemicals and equipment
• Coordinate with housekeeping associates to prioritize linen needs based on daily hotel operations
• Demonstrate Western States Lodging & Management hospitality and service standards

What Makes You Successful

• High school diploma or equivalent preferred
• 1–3 years of laundry, housekeeping, hospitality, or related experience
• Experience working with laundry procedures and commercial laundry equipment
• Previous hotel or hospitality experience preferred
• Strong attention to detail and commitment to linen quality and cleanliness
• Ability to identify stains, tears, damage, and other linen quality concerns
• Strong organizational and task-prioritization skills
• Ability to provide helpful guidance and support to newer associates
• Dependable, team-oriented approach to daily responsibilities
• Ability to work some weekends and holidays as business needs require

Physical Requirements

This position requires frequent walking and standing as well as regular bending, stooping, reaching, and other physical movement. Associates must be able to use proper body mechanics and lifting techniques to occasionally lift and move items weighing up to 50 pounds . Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

You Know You’re Successful When…

Linens and towels are consistently clean, properly handled, inspected, and ready when the housekeeping team needs them; laundry equipment is operated safely and efficiently; inventory levels are closely monitored; and your experience allows you to work independently while providing dependable guidance and support to newer team members.

Why Join Western States Lodging & Management?

Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities , and Nxt multifamily apartment communities throughout the western United States.

Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.

Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.

Apply today and discover why thousands of associates have chosen Western States as the place to build a meaningful career.