Installation Coordinator

Insight Global is looking for an Installation Coordinator to join one of the largest retailers in the world. The Installation Coordinator (IC) is a tactical technical role supporting a Technology Installation Project Manager who manages hardware technology installation for a specific geographic region within North America. RICs are responsible for guiding onsite technicians through technical hardware installation, as well as the verification that all retail hardware technology is online and working as expected for the store opening/re-openings. This role is hands on in troubleshooting and resolving issues with retail technology in new, relocated, and renovated stores. This role will interface via phone and email with construction and technology partners in the field, as well as store manager. This role requires a high level of detail, the ability to think critically, and the ability to follow-up and drive work through to completion.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- 5+ years of experience working in either the retail or food & beverage industry, specifically assisting with the coordination, troubleshooting, and deployment of retail technology/hardware (i.e., POS Systems).
- Field Service Technician background.
- Experience with ServiceNow ticketing system
- Ability to balance multiple priorities and meet deadlines.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.