Five9 CCaaS Specialist — Remote Center Ops (Level 2)
UNITY BPO
Albuquerque, NM
- Remote job
UnityBPO is seeking a Contact Center Solutions & Operations Specialist II (Level 2) to own day-to-day administration, configuration, and optimization of our cloud-based contact center platforms, with a strong focus on Five9 CCaaS. This role serves as the primary Level 2 resource for platform operations and troubleshooting, collaborating with business stakeholders, IT, and vendors to deliver reliable customer experiences. #J-18808-Ljbffr UNITY BPO
Vacancy posted 4 days ago
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