Quality Engineer

Quality Engineer

JTEKT North America is a global leader in engineering and manufacturing automotive systems, bearing solutions, and high-performance machine tools. Our Vonore, Tennessee location is seeking a driven Quality Engineer ready to ensure product excellence, strengthen customer satisfaction, and contribute to a culture of continuous improvement. In this role, you will act as the voice of the customer, support root-cause analysis, drive corrective actions, and collaborate closely with production, suppliers, and cross-functional teams. You'll support new launches, conduct audits, analyze quality data, and help maintain strong quality, health, safety, and environmental systems.

Summary/Purpose

Ensure part quality by addressing end user, customer, internal, or supplier concerns.

Essential Duties and Accountabilities

• Support activities maintaining the quality of products within the production process.
• Act as the voice of the customer to JTEKT departments.
• Analyze for root cause and verify corrective action effectiveness for internal and external nonconformances.
• Develop and conduct audits on systems or products.
• Support launch activities for new or revised products.
• Contribute to quality, health, safety, and environmental maintenance.
• Support other JTEKT facilities and travel as required.
• Work daily overtime and weekends as required to complete essential job duties.
• Perform other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Job Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Ability to work effectively with customers, suppliers, and all levels of the JTEKT organization.
• Self-motivated and able to work without close supervision.
• Strong statistical and analytical skills.
• Experience in tight-tolerance machining and assembly manufacturing.
• Experience using gages such as micrometers and calipers.
• Ability to travel as required.
• Basic knowledge of applicable quality, health, safety, and environmental management systems.

Education and Experience

• Bachelor's Degree in Engineering, Math, Physics, or related field.
• 5+ years of quality and/or engineering-related experience in a manufacturing environment.
• ASQ and/or Six Sigma Certification preferred.

Work Environment / Physical Demands

• Sit with intermittent walking.
• Manual dexterity for duties such as stapling, collating, sorting, filing, typing, and writing.
• Communicate in person, by phone, or through VOIP.
• Visually read reports and computer screens.
• Maintain a minimum of 8 hours worked/day, 5 days/week.