Dealer Development Admin/Coordinator

Dealer Development Coordinator

The Dealer Development Coordinator facilitates logistics, schedules and communication to ensure projects run smoothly and meet business goals. This individual will bridge the gap between teams, vendors and dealer partners, facilitating day-to-day tasks, tracking progress, and resolving issues to ensure on time completion.

Major Responsibilities

• Dealer Development Applications
  • Assisting DD Supervisor with the following tasks:
    • Application processing and outbound communications with prospective dealers
    • New Dealer onboarding full service
    • Data input and maintenance for Microsoft Dynamics, AS400, TOL, Excel
    • Dealer file creation (digital files of all compliance documentation for retention per company policy and legal regulations)
    • Reporting and communication with all members of the TRIUMPH team and dealer network
    • Anything else assigned by the department manager and support staff
• TRIUMPH World Black
  • Project Coordination
• Working with vendors, New Dealer Recruitment Managers and dealers to develop TWB plans and quotation.
• Coordination of signage orders, setting up delivery, follow-up on delivery and installation
• TRIUMPH World Black fixture, delivery and dealership contact
• Graphics Set meeting, collect orders, schedule production, confirm delivery
• Dealer Brand Standards assessment of TWB installation
• Updating of all documents (TWB, new Dealer Agreements, etc.)
• TRIUMPH World Black approval packages, site information
• Any other tasks assigned by the Dealer Development Supervisor or Dealer Development Manager

Knowledge, Skills and Abilities

• Knowledge:
  • Triumph Motorcycle Brand Standards
  • Microsoft Office experience is required, specifically Excel, Word, Teams, and Outlook - used daily
  • Experience with Microsoft Dynamics preferred
  • AS400 experience preferred.
  • Adobe Acrobat
• Skills:
  • Self-motivated, proactive, and organized
  • Excellent listening, written and verbal communication skills (both technical and creative)
  • Excellent time management skills
• Abilities:
  • Must work well in a team environment (internal staff, vendors and dealers)
  • Excellent customer service skills.
  • Able to identify issues and willingness to rectify a problem as they arise
  • Proven experience effectively delivering impactful projects in fast-moving environment with ability to influence at all levels and work effectively across functions and geographies.
  • Self-starter with a problem-solver mindset and proven track record performing well in a fast-paced dynamic environment with tight deadlines and changing priorities; ability to be flexible and resilient.
  • Change management, Dealer First mentality, and teamwork are at the forefront of your strategy and delivery

Relationships

• Internal:
  • This position works closely with internal stakeholders with respect to their area of expertise as it relates to the successful management of all dealer partners
• External
  • This position works closely with existing Dealer partners, Dealer prospects, and external business partners

Authority

• Spending Authority
  • Following the Purchase Order process and with signed Dealer Agreement
• Authority to Hire/Fire
  • No
• Decision Making Authority
  • Some ability to act independently, some need for approval

Education

• High School diploma or equivalent

Physical Requirements of the Job

• Up to 10% Travel to support Triumph events (optional, not required)
• Employees are frequently required to stand, walk, and sit. Occasionally required to lift up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Training

• Systems, Policies, Processes
• Triumph Academy