Facilities Associate

Job Description

Job Description

Job Summary

The Facilities Associate is responsible for supporting the daily maintenance, cleanliness, appearance, and functionality of the World Equestrian Center's facilities, including hotels, arenas, expo centers, stadiums, public spaces, and back-of-house areas. This position assists in maintaining a safe, clean, and welcoming environment for guests, exhibitors, associates, and visitors by performing routine maintenance tasks, inspections, repairs, and facility support services.

The Facilities Associate works closely with the Facilities, Engineering, Housekeeping, and Operations teams to ensure all areas of the property are maintained to the highest standards.

Key Responsibilities

• Perform routine maintenance, repairs, and upkeep of facilities, grounds, equipment, and public areas.

• Conduct daily inspections of assigned areas to identify maintenance, safety, or cleanliness concerns.

• Assist with preventive maintenance programs for building systems and equipment.

• Respond promptly to facility-related service requests and work orders.

• Support event setup and breakdown activities, including moving furniture, equipment, barricades, and other operational items.

• Maintain cleanliness and appearance standards throughout assigned facilities and grounds.

• Report maintenance issues, safety hazards, and equipment malfunctions to management.

• Assist with minor plumbing, electrical, carpentry, painting, and general repair tasks as assigned.

• Operate facility equipment and tools safely and effectively.

• Ensure proper storage and inventory of maintenance supplies and equipment.

• Support housekeeping and operations teams during special events, peak periods, and emergency situations.

• Follow all company safety policies, procedures, and OSHA guidelines.

• Maintain accurate records of completed work orders, inspections, and maintenance activities.

• Assist with snow, storm, weather, or emergency response efforts as needed.

• Provide exceptional guest service by responding professionally to guest and associate requests.

• Perform other duties as assigned by management.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

Physical Requirements

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions described.

• Ability to stand, walk, bend, climb, kneel, reach, and perform physical labor for extended periods.

• Ability to regularly push, pull, carry, and lift up to 50 pounds and occasionally lift up to 75 pounds with assistance.

• Ability to operate maintenance equipment, power tools, and motorized vehicles safely.

• Ability to work indoors and outdoors in varying weather conditions.

• Ability to climb ladders and work at elevated heights when necessary.

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Qualifications, Education, Experience, Skills, and Abilities

• High school diploma or GED required.

• Technical, vocational, or trade school training preferred.

• One (1) to three (3) years of facilities, maintenance, building operations, or related experience preferred.

• Basic knowledge of plumbing, electrical, HVAC, carpentry, painting, and general maintenance practices.

• Ability to use hand tools, power tools, and maintenance equipment safely.

• Strong attention to detail and commitment to quality workmanship.

• Ability to prioritize tasks and work independently with minimal supervision.

• Excellent teamwork, communication, and customer service skills.