RECEPTIONIST

Job Description

Job Description

Change Lives While Growing Your Own CareerHelp People HealReceptionist

Part-Time / PRN Coverage
DailyPay Available

Schedule

• Saturdays: 6:00 AM to 10:30 AM
• Tuesdays: 3:00 PM to 6:00 PM
• PRN coverage when the full-time receptionist is out of the office

Looking for More Than Just a Job?

At Resources for Human Development (RHD) , we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking compassionate, dedicated professionals who are looking for more than a paycheck. We're looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you're beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

No experience required for many positions. Paid training provided.

About Resources for Human Development

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Paid Training Programs
• Professional Development Opportunities
• Certification Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Strengthen Communities
• Join a Mission-Driven Organization

What You'll Do

As a Receptionist , you will serve as the first point of contact for visitors, clients, employees, and community partners. You will help create a welcoming, professional environment while supporting the administrative and operational needs of the facility.

Key Responsibilities

• Greet and welcome visitors, clients, and employees upon arrival.
• Answer, screen, and direct incoming telephone calls.
• Maintain a clean, organized, and professional reception area.
• Receive, sort, and distribute incoming mail and deliveries.
• Support facility security by monitoring visitor access, maintaining visitor logs, and issuing badges as needed.
• Perform administrative duties including filing, photocopying, faxing, and data entry.
• Accurately observe and document client behaviors and responses to interventions when required.
• Immediately report safety concerns, incidents, or significant changes in client status to supervisory staff.
• Maintain client confidentiality and comply with HIPAA and agency policies.
• Follow all Pennsylvania mandated reporter requirements.
• Maintain required certifications, clearances, and ongoing training.
• Adhere to facility safety protocols and building security procedures.
• Follow departmental policies and procedures to ensure regulatory compliance.
• Support the mission and values of Resources for Human Development.
• Demonstrate appropriate use of crisis intervention and de-escalation techniques.
• Perform other duties as assigned.

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Dependable
✔ Patient
✔ Team-Oriented
✔ Service-Focused
✔ Professional
✔ Positive
✔ Committed to Helping Others

QualificationsRequired Education & Experience

• High School Diploma or GED.
• Minimum of one (1) year of office, receptionist, or administrative experience.

Additional Requirements

• Must be at least 21 years of age.
• Valid driver's license required.
• Ability to work with computers and standard office software programs.
• Successful completion of required physical examination, TB screening, and drug testing.
• Successfully pass federal, state, and agency-required background clearances.
• Successful completion of pre-employment screenings, including employment references and driving record reviews.

Preferred Qualifications

• Previous experience in behavioral health, healthcare, human services, or a residential setting.
• Experience working with confidential information and multi-line phone systems.

Schedule

Part-Time Position

• Saturdays: 6:00 AM to 10:30 AM
• Tuesdays: 3:00 PM to 6:00 PM
• PRN coverage for vacations, illness, and other absences of the full-time receptionist.

Physical Requirements

• Ability to stand, walk, and remain active throughout the workday.
• Ability to work in a secure, controlled-access facility environment.
• Ability to respond appropriately and professionally during emergency situations.
• Ability to perform essential job functions with or without reasonable accommodation.

Apply Today

Some jobs pay the bills.

Some jobs build careers.

This job changes lives.

If you're looking for meaningful work where your compassion, dedication, and hard work make a real difference every day, we encourage you to apply today.

Join our team and become the reason someone has a better day.

About Our Organization

Resources for Human Development is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants in compliance with all federal, state, and local employment laws and regulations.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This commitment to equal employment opportunity extends to every phase and aspect of hiring and employment.