Customer Service & General Labor

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people .

Customer Service & General Labor

Company: 1-800-GOT-JUNK?
Location: Honolulu, HI
Job Type: Full-Time or Part-Time (Compressed 4-day workweeks available!)
Pay: Earn $20–$25+/hour average (16/hr base pay + uncapped profit share + tips!)

Position Overview

At 1-800-GOT-JUNK? Honolulu, our Truck Team Members work in a dynamic, outdoor environment delivering exceptional customer service across Oahu. In this role, you will partner with fellow team members to drive company vehicles, assist clients with junk removal services, and deliver high-quality customer experiences.

Career Advancement & Leadership Opportunities

We prioritize internal advancement and career development. Over 80% of our management and leadership team members began their careers in entry-level Truck Team Member roles. We offer structured career progression pathways and continuous professional development for motivated employees.

Your Career Path:

1. Truck Team Member / Specialist – Master customer service, sales, and route operations.
2. Certified Sales Lead – Take ownership of on-site estimates and team revenue goals.
3. Operations Lead / Senior Sales – Manage daily routes, coach teammates, and lead field operations ($25–$28/hr average!).
4. General Manager / Director of Operations – Oversee entire branch locations and business units!

Compensation & Benefits

• Uncapped Earning Potential: $16/hr base + uncapped profit share + daily tips & performance incentives.
• Great Work-Life Balance: Full-time compressed schedule (work 4 days, enjoy 3 days off each week!).
• Full Health Benefits: Medical, Dental, and Vision coverage for eligible team members.
• Retirement Options: Invest in your future.
• Paid Training & Development: Continuous sales coaching, leadership workshops, and skills training.
• Company-Paid Certifications: We cover 100% of the cost for your DOT Medical Certification (no CDL required!).
• Positive Culture: Team events, recognition programs, and a supportive, energetic work environment.

Key Responsibilities

• Deliver Exceptional Service: Build rapport with customers, deliver estimates, and close sales on the spot.
• Stay Active: Lift, load, and transport unwanted items from homes and businesses safely.
• Drive & Explore: Navigate service routes across Oahu in our company trucks.
• Environmentally Responsible: Sort items for recycling, donation, and waste reduction to support our island community.

Qualifications & Requirements

• Age Requirement: 21+ years old (insurance requirement).
• Valid Driver's License: Clean driving record (past 3 years) and comfortable driving commercial box trucks.
• Physical Fitness: Ability to lift 50–75+ lbs repeatedly throughout the day.
• Great Attitude: Outgoing, dependable, customer-focused, and eager to learn.
• No Junk Removal Experience Required! Whether you have a background in customer service, retail, hospitality, moving, landscaping, athletics, or military service—we train you for success.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!