Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

ROLE DESCRIPTION:
Stephanie Jameson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Do you enjoy connecting with people and providing a great experience? Would you like to be a part of a positive and supportive team environment? If so, we would love to meet you!!

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team!

Company Culture
At Stephanie Jameson's Agency, Team Members are well taken care of. With frequent team building activities, group trainings, and meetings with fellow agents and their teams. There is potential for growth and mentorship both professionally and personally. Your success matters to us. If you want to be part of a wonderful, positive team atmosphere, you found the right place!

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within the agency

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role preferred.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

** This position is located IN-OFFICE at our Dundalk location.
** Insurance license not required, but eligible for a raise if obtained while employed.