Aftermarket Sales Account Specialist
Detroit at Work
Aftermarket Sales Account SpecialistXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We are hiring an Aftermarket Sales Account Specialist in Shakopee, MN!Responsible for managing and growing aftermarket sales accounts within Evoqua's Light Industry Sales (LIT) team, which provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry. Sells products and/or services to customers through a variety of mediums and acts as a point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business. Builds relationships with accounts through ongoing client contact and support. Maintains relationships with most accounts virtually but occasionally travels into the field for face-to-face meetings and site visits. Closes sales within territory, defined by geographic area, industry, or product/service group. Responds to client inquiries and offers bold recommendations on appropriate products and services. Must work with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. May work in tandem with the outside sales team to achieve sales goals and revenue targets.Core Responsibilities and TasksContacts both new and existing customers to sell new and recurring businessCreates and delivers quotes and proposals to deliver to customersEnsures customer satisfaction and retentionAccurately records information in CRM for forecastingContinues to stay up to date on company and customer technology to remain a trusted partnerCompletes routine sales following established practices and policiesSells less-complex products/services; very tactical salesSmaller accounts and revenue responsibility; fewer accounts to be responsible forPartners with senior sales reps to begin building contacts and identifying opportunitiesOther duties as assignedFormal EducationRequired: High School Diploma or equivalent Up to 3 years of experience Preferred: BA/BS preferredKnowledge & ExperienceRequired: Strong communication skills Intra-departmental communication for the purpose of alignment/information sharing Customer facing interaction Sales experience Ability to learn sales techniques & company products/services Ability to understand entry-level concepts in execution and organization skills Ability to execute tasks with guidance Ability to work under clearly defined guidelines Basic understanding of ERP and CRM systems Fluency in Microsoft Office applications (Outlook, Word, Excel)Physical RequirementsMust be able to sit, stand, hear, and see on a constant basis. Must be able to walk, write, and type on a frequent basis. Must be able to climb and descend stairs. Must be able to bend, carry, reach, push, and pull on an occasional basis. Must be able to communicate verbally and in writing. May be exposed to varying amounts of dust and dirt. Work surfaces may include concrete. Employee must be able to operate a computer and communicate via telephone. Some travel to other locations, meetings, and/or seminars is required.Travel Requirements10%CompensationThe estimated total compensation range is $80,000 to $105,000 which includes incentive bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range.At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.
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