Ocean Import Specialist

Ocean Import SpecialistDHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.We have an exciting opportunity for an OCEAN IMPORT SPECIALIST with excellent communication and customer service skills. Accuracy and timely movement of freight and information is a key component for this position. This position will be based at our Torrance, CA location.Key Responsibilities:Confirm all shipment information with origin to initiate shipmentReceive and validate customers order including shipping documents, SLI, EIN, credit applicationReview/update; verify fees, customer profile, SOP, and rates per quote or customer SOP/work instructionsVerify shipment status, review pre-alert and verify shipment handling instructions to operationsServe as a liaison between Document Processing Agent and the Customer regarding shipment details and/or exceptionCommunicate and resolve problems that arise in the movement of productCommunicate exceptions and shipment status with CustomerSkills / Requirements:Minimum 2 years Ocean Imports experience in the freight forwarding or International Supply Chain industry.Strong Understanding of Ocean Import regulations and documents.Knowledge of Inco Terms a plusAbility to work in a fast-paced and deadline-driven office environmentAbility to multi-task, prioritize, and manage time effectivelyExceptional customer service and follow up skillsStrong computer skills (Excel, Word, PowerPoint)Cargo Wise systems knowledge is a plusHazmat certification is a plusBachelor's degree preferred, High school diploma or GED requiredPay Range: $19.03 - $25.38/hr. (Based on Experience)Benefits (All Non-Union Employees):Compensation: Competitive base salary plus role dependent performance-based incentives.401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.Vision: Optional coverage for exams, frames, and contacts.Dental: Optional coverage for preventive, basic, and major services.Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.Why Join DHL Global Forwarding?At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.Equal Opportunity EmployerDHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.Work AuthorizationApplicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.