Bilingual Member Service Representative

Member assistance by phone, in person, and by email in English and Spanish Perform routine banking tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks Maintain and balance a cash drawer on a daily basis Promote strong member interactions Comply and stay up-to-date with applicable laws and regulations Open and close a variety of types of accounts, process address changes, filing, and maintenance on debit cards Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention Actively contribute to the credit union Qualifications: Must be 18 years old Valid Driver’s License and Reliable Transportation Required Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Demonstrated ability to use a calculator and a computer Ability to use Microsoft Office products Cash handling, customer service, and/or sales experience preferred but not required Ability to stand, bend, and lift for periods of time 1828 N Meridian Street, Suite 102 (IBEW Local 481) Indianapolis, IN 46202 Hours:M-F 10 am - 4:30 pm 2828 E 45th Street (SMW Local 20) Indianapolis, IN 46205 Hours: M-F 10 am - 4:30 pm #J-18808-Ljbffr