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Customer Adoption & Renewal Lead - FinTech AI SaaS

Black Ore

Black Ore is building a leading AI platform to accelerate financial services. We seek a Customer Adoption and Usage Lead to drive onboarding, adoption, renewal, and expansion across CPA and tax firms. You will collaborate with Account Executives and Forward Deployed Accountants to scale programs that turn customers into renewals and advocates. You will own adoption metrics, design onboarding journeys, and partner with Product to reflects usage in the roadmap.

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Vacancy posted 1 day ago
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