Customer Success Pro: Onboarding & Retention Lead (China)
K1 Industries
K1 Industries is seeking a Customer Success Manager to own a book of business across Pro package clients. You will onboard new subscribers, drive adoption, monitor health, and lead renewal efforts. You’ll surface product gaps and advocate for improvements across the team, balancing retention with growth. In this high-ownership role, you’ll work closely with sales and product, manage a portfolio of brand and agency accounts, and coordinate with the team during onboarding, check-ins, and renewals #J-18808-Ljbffr K1 Industries
- A leading software company for short‑term rentals is seeking a Customer Success leader to enhance their onboarding experience. The ideal candidate will have over 4 years in Customer Success and experience managing mid-market implementations. This role involves coaching...SuggestedTemporary work
- ...Forward Deployed Operations Manager to lead end-to-end, multi-country onboarding for enterprise clients. You will sit... ...smooth global expansions and high customer satisfaction. You will collaborate with HR Ops teams, Customer Success, and Sales to align resources, mitigate...SuggestedRemote job
- Roofr is seeking a dedicated Onboarding Specialist to own the full onboarding journey for net-new customers, from Account Setup and training through to a handoff to the Customer Success Manager. You will manage multiple onboarding cycles in a high-volume environment, balancing...Suggested
- FoodChain ID Group, Inc. is seeking a Customer Success Manager to own a defined portfolio of client accounts with a focus on retention and product adoption. The CSM will act as the day-to-day contact, nurturing relationships and driving measurable value throughout the...SuggestedRemote job
- Roofr is growing its Customer Success team and is seeking a Customer Success Specialist to own... ...grow relationships with customers as they onboard, adopt tools, and expand workflows on... ...with onboarding, implementation, support, retention, and account management to ensure...Suggested
- About the Role As a dedicated, fully remote Team Lead for Customer Success at our client, you will be at the forefront... ...and implement strategies to improve customer retention, satisfaction, and loyalty. Oversee the onboarding process for new clients, ensuring a smooth...Remote jobHome office
- ...seeking an Implementation Specialist to bridge Sales and Success for marina customers. You will guide onboarding, data migration, system integration, and training... ..., manage timelines, and optimize time-to-value, product adoption, and gross retention. #J-18808-Ljbffr DockwaRemote job
- Turnover besetzt aktuell eine Lead/Head of Retention Position für eine etablierte D2C Brand. Das... ...mit einem crossfunktionalen Team den Customer Lifetime Value weiterentwickelt. 100... ...des gesamten Customer Lifecycles, vom Onboarding bis zur Reaktivierung. Du steuerst zentrale...Remote work
- ...North America business and looking for a Lead Onboarding Specialist who not only owns the onboarding experience for our customers, but also shapes the team behind it.... ...motion that drives adoption, retention and long-term success. If you like the idea of growing a team...Full timeRemote workFlexible hours
- ...estate partners optimize property operations, resident retention, and portfolio performance. We seek an onboarding specialist to guide new properties from handoff... ...and ensure live deployments meet SLAs in a remote-friendly, customer-centric culture. #J-18808-Ljbffr FetchRemote job
- Euler is seeking a skilled onboarding specialist to drive technical onboarding for B2B SaaS customers in the United States. You will... ...CRM connections, and ensure successful go-live. You will collaborate... ...key success metrics to improve retention and expansion. #J-18808-Ljbffr...
- ...seeking a motivated CDL-A Driving Team Member Recruiting and Retention Coordinator to attract qualified driving team members, create... ...will manage candidates through the hiring process, coordinate onboarding, and work with HR, Safety, and Operations to improve recruiting...Work at office
$90k - $110k
...rapidly across the US and are looking for an NYC-based Talent & Onboarding Lead to own and scale our recruitment and employee onboarding... ...startup, directly influencing the quality of our teams and the success of our expansion across the US. Salary Range: $90,000 - $1...- ...profitable team of 18 that discusses company finances and strategy openly. As the second dedicated Customer Success hire, you will work with the Head of Customer Success to build retention systems, manage at‑risk and high‑value accounts, and develop AI‑driven processes that help...Remote job
- ePlus is seeking a Remote Customer Success Coordinator to own onboarding, adoption, and ongoing relationship management for a portfolio of Managed Services clients in the US. You will guide customers through onboarding, drive value realization, and surface opportunities...Remote job
$25 - $35 per hour
Torre Technologies Co. seeks a Customer Success Manager to drive adoption, retention, and growth for a US-based client portfolio. You will manage strategic relationships... ..., coordinate with Sales, Support and Product, and lead health checks and business reviews. This full-time,...Remote jobHourly payFull time- Advantage HQ is seeking a Customer Success Lead to ensure clients are welcomed from day one, guided through onboarding, and supported throughout their journey. You will lead escalations with empathy while maintaining proactive client health checks and clear, ongoing communication...
$93.6k - $104k
...culture, and experiences. Our customers love the product, provide... ...What You Will Be Working On Lead our Rapid Rollout and Rapid Refresh... ...Coach and develop a team of onboarding specialists to deliver... ...Partner with Product, Sales, and Success to evolve the onboarding journey...Remote jobFull timeTemporary workFor contractors- ...cardiovascular patients with timely data and streamlined workflows. The Customer Success role takes ownership of accounts from go-live through... ..., adoption, and satisfaction, and building repeatable onboarding processes to scale our knowledge across the customer base....Remote job
- A leading recruitment agency is looking for an Onboarding Specialist in the United States. This remote role combines consultative sales with technical onboarding... ...strong problem-solving skills and experience in customer success or sales. The position offers competitive...Remote job
$260k - $340k
...re serving great customers like Datadog, 1Password... ...Head of Customer Success US, you will help... ...will build and lead the US Customer... ...customer value, and retention. Use it to prioritize... ...in recruiting and onboarding. Establish... ...dependents New MacBook Pro or Linux machine,...Full timeWork at officeWork from homeFlexible hours- Liveforce is seeking a Customer Success Manager to be the main point of contact for clients, helping them achieve success with the Liveforce... ...clients gain the most value from our solution. You will onboard new clients, drive product adoption, address inquiries, troubleshoot...
- ...We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Warehouse Lead is responsible for achieving daily department goals set by the Operations...Hourly payFull timePart timeSeasonal workFlexible hoursShift workAfternoon shift
- ...ElevenLabs is seeking a Global Onboarding & Enablement Operations Program Manager to lead onboarding, training and enablement initiatives across a global GTM organization. You will build scalable processes, own calendars and OKRs, and collaborate with RevOps, Product...Remote work
- ...Belltower Fund Group is seeking a Fund Migrations Senior Associate to oversee onboarding and migration of funds to the AngelList platform. The role involves data validation, operational setup, stakeholder communication, and post-conversion stabilization. You will report...
- A pioneering manufacturing tech firm is seeking a Quality Insights Lead to drive customer value and retention. This remote role involves supporting enterprise clients, ensuring successful platform usage, and translating customer goals. Ideal candidates will have 2-4 years...Remote work
- ...international online pharmacy delivering pharmaceutical products and digital health services. The role focuses on developing and optimizing onboarding processes for new employees, and maintaining the knowledge database and SOPs. Join a dynamic, internationally growing team that...
- Peoplease seeks an Implementation Specialist to manage onboarding and ongoing client integration of HR, payroll, benefits, and compliance services. This role emphasizes collaboration with clients and internal teams to tailor solutions that fit each client's needs. The...Remote job
- ...locally relevant plans that protect and grow membership revenue. Reporting to Global leadership, you will execute strategy across retention, intakes, applications and openings, collaborating with regional teams, House membership, and Soho Support functions to optimize outcomes...
- BreatheSuite Inc. is hiring a Provider Success Lead, Physical Therapy to empower our physical therapists in delivering high-quality care... ...on complex pulmonary cases, lead clinical content for onboarding and ongoing education, and steer onboarding for new PTs. You...Remote job
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